I made a booking trough booking .com 110$ per night. I called the hotel before leaving Accra they confirmed my booking. On arrival in the hotel the receptionist told me she knows nothing about my booking. I had to pay the full price of 130$
The 20 $ is not the issue it is the attitude.
They know it is evening and you not going to go back to accra. That is why they do that.
I cannot find any way to contact Booking.com
Overall the rooms are on the small size. But it is clean. Everything is very expensive in the hotel.