The cabin was magnificent! BUT, there should be a packet of information given pertinent to the cabin such as, Area map, internet code, TV remote instructions (there were 2 for each TV not including the DVD)., they mentioned movies in the great room?, where is the "great resort? No directions were given and it certainly wasn't where our cabin was. There were 6 bags of trash on our porch which we had to relocate in order to get our stuff in. The office provided information but only when asked. We rated the cabin a 5 but the rental company would get a 1.