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Reviews (1)
Marty D
Marty D
2 contributions
1.0 of 5 bubbles
Terrible
Made reservations in May Paid for nights Got two emails One was the rules and payment recieved Second was dates/time in and time out/and address Never got room number or key code information. Sent manager/owner email no response Call number on first email and sense it was the weekend got ni help. Had to rent another place at eagle crest at the last moment as we had driven 3 hours to get to Redmond. I expected someone would help us but no. Asking for a refund. This has been going on since May 21, 2024. This was a stressful and horrible booking for myself and my partner.
Visited May 2024
Written 13 June 2024. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Explore747121
Explore747121
Thank you so much for reviewing your stay with us. We sincerely appreciate your candid feedback, and apologize for these inconveniences. Your comments have been shared with our onsite team for review. We hope to host you sometime, for another chance to give you the 5 star experience that you deserve.
Written 6 August 2024. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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