I made a reservation for this hotel for November 11, 2018. They took the deposit immediately. My plans have changed and I had to cancel my reservations. I could cancel my reservations for free. They should return the deposit within 7 days. It is already...More
THE FACTS: Reservation was canceled upon request with a full refund issued. Concerning phone call, the guest call was very confrontational and was not hung up on! ALL FACTS ARE DOCUMENTED.