Unfortunately we left Jerusalem and encountered extremely heavy traffic on the way to Haifa. This resulted in us arriving into the city at 7:50pm.
Unfortunately the owner text me at 7:30pm advising he could not wait for us and left, refusing to leave the key for us.
I cannot review this apartment any better as I simply don't know.
Put it this way, we were left in an unfamiliar town, at night, with no hotel. We were lucky to be able to find a hotel vacancy, but we had to pay USD $200 for the night.
Was it our fault for leaving Jerusalem at 3pm, maybe, but it's the owners responsibility to ensure that customers can access 24/7, just as we do with our apartments we rent out on trip advisor.
We are now fighting with trip advisor to get our money back.