This apartment is small but very well fitted out. The bathroom was the best of the 3 apartments we rented while in South America, being clean and modern. The building is very secure with concierge service on the main floor. They control who comes in and out. In addition, the agent, Raúl Villarroel, could not have been more helpful. Raul spent considerable time with us when we arrived at the apartment and explained everything in excellent English. He gave us his contact information in case we needed help or had questions and was very prompt in answering us when we emailed him with questions. He also suggested we visit Valparaiso, which we had not planned to do - an excellent suggestion! Raul also helped us get a taxi to the airport when ours did not arrive.