We strive to provide a clean, pleasant environment for our guests. We do rely on contracted local people to accomplish our goals, as do most others who own vacation properties, and are not on Island to supervise. We do our best to make sure people are greeted upon arrival,most rentals mail out keys, and you are on your own. Very difficult to pinpoint time of arrival. The maid in question has been dismissed and replaced, as we agreed that was unacceptable. There is a list of local amenities posted in our villa, as well as suggestion to rent a car, or hire a driver. This is an Island, not a Metropolis where there are scheduled bus routes and stops. As far as the aircon, it is common practice on the Island to provide it only in the bedroom. It was serviced prior to arrival. Electricity fluctuates constantly, the government shuts it down with no notice, this is Also common on an Island. We regret that there were issues,but we trust that you at least enjoyed all that our beautiful Island has to offer.
All bookings are direct with the owner 