Rejected Appeals

If you are an EU resident and disagree with Tripadvisor’s decision on your appeal, there are other means of action you may take.

  • You are entitled to access a third party out-of-court dispute settlement process.
  • You may be entitled to seek remedies from the courts in relation to any disputes
  • You may be entitled to access to out-of-court settlement bodies in accordance with the Alternative Dispute Resolution. Note that these settlement bodies have not yet been designated, but once they are the European Commission will make information available on their webpage.
  • Business users may also be entitled to forms of redress under the Platform to Business regulation