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Travellers have had varying experiences of tipping & etiquette in Bulgaria. Tipping has become more and more popular and actually expected especially in the resorts and larger cities.
Tips are very much welcomed in Bulgaria by people occupied in tourist industry. It's a custom in Bulgaria for tour guides and drivers to be given a tip after the trip. But giving them small coins is considered as an insult. Hotel and restaurant staff accept tips, too.
In most of the cases the service staff have simply migrated to the location for the season and they are paying large amounts of cash for rent and other expenses. They highly depend on the tips, since their basic salaries don't even cover their transportation back and forth.
Tipping is a very personal thing. Everyone is different. Some people tip large, some small, and of course some not at all!!!
In Bulgaria a tip is not an obligation, but is appropriate for good service.