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Royal St Andrews Hotel
Ranked #1 of 5 Hotels in Port Alfred
Certificate of Excellence
Reviewed 5 January 2018 via mobile

Modern, good quality and family friendly facilities. Kids lived the hotel. Front desk was very helpful and pleasant and overall service was great. Would certainly choose it over other hotels in Port Alfred. Only comments is wifi connectivity needs to improve.

Stayed: January 2018, travelled with family
Thank SL M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 6 January 2018

Dear SL M:

Thank you for posting a review of your stay with us.

I hope you return for another stay with us soon.

Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 429 reviews

Reviewed 4 January 2018

It was impromptu as we were going to push on through to Jeffery's Bay (on our trip from East London to Cape Town) but felt fatigued so pulled over in Port Alfred on the off-chance of finding last minute accommodation en route.

Whilst expensive, the hotel was fabulous. Everything one would expect or hope for in accommodation was taken care of and staff were exceptionally helpful especially Zozo in the restaurant.

Thank you for a super stay!

Room Tip: Something not overlooking the car park if possible.
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  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TraceyAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Tracey:

Thank you for posting a review of your stay with us.

I have passed your comments on to the Team, and have commended Zozo for the hospitality shown to you.

I hope you return for another stay with us soon.


Wessel Benson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

we received a friendly welcome from staff. Our bag were carried to our room. Beautiful and spacious rooms We loved the tranquil atmosphere and the beautiful gardens. My son loved the breakfast and the pool area. We will definitely come back.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andisam2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Andisam2018:

Thank you for posting a review of your stay with us.

I hope you return for another stay with us soon.

Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Everything about your hotel exceeded our expactation and we really enjoyed our stay.

Your staff, wow their customer service is world class, the way they carry themselves and conduct is top class.

Will definately come back.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank akhonas2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Akhona:

Thank you for posting a review of your stay with us.

I have passed your comments on to the Hotel Team, who appreciated them a great deal.

I hope you return for another stay with us soon.


Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

This is our third consecutive Christmas holiday at this amazing hotel! We stayed in the Heritage wing with adjoining rooms for my 2 teenage boys. I can’t fault anything, the accommodation, facilities and scrumptious food.
The service was impeccable from EACH and EVERY staff member. Will definitely be back in December!

Stayed: December 2017, travelled with family
Thank Kim Loren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 2 January 2018

Dear Kim:

Thank you for posting a review of your stay in one of our Heritage Rooms.

We look forward to seeing you and the boys in December again.

Wessel Benson
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal St Andrews Hotel

Address: 19 St Andrews Road | West Bank, Port Alfred 6170, South Africa
Phone Number:
Region: South Africa > Eastern Cape > Port Alfred
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Port Alfred
Price Range: R 1 018 - R 1 697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal St Andrews Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
The Royal St Andrews Hotel, Conference Centre & Spa continues to honour a reputation of traditional hospitality dating back to 1924. The beautifully restored original building is home to the iconic Highlander Pub, The Thistle Restaurant and 9 “Heritage” rooms. A central courtyard and garden create a link to new facilities – a state of the art conference centre, 50 contemporary bedrooms and a Camelot Spa. The Thistle Restaurant is ideal for an intimate dinners or special occasions. The Thistle Restaurant is by Reservation only. We regret that no under 12’s are permitted. Dress code is smart. The Highlander Pub is a traditional pub featuring its own locally brewed craft beer and a Gastro Pub menu. The Paper Nautilus is a casual first come, first served style eatery overlooking a stunning courtyard and garden. A great meeting place for a scrumptious breakfast. ... more   less 
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