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Royal St Andrews Hotel
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Reviews (448)
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338
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5
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44 - 49 of 448 reviews
Reviewed 4 January 2018

It was impromptu as we were going to push on through to Jeffery's Bay (on our trip from East London to Cape Town) but felt fatigued so pulled over in Port Alfred on the off-chance of finding last minute accommodation en route.

Whilst expensive, the hotel was fabulous. Everything one would expect or hope for in accommodation was taken care of and staff were exceptionally helpful especially Zozo in the restaurant.

Thank you for a super stay!

Room Tip: Something not overlooking the car park if possible.
  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TraceyAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Tracey:

Thank you for posting a review of your stay with us.

I have passed your comments on to the Team, and have commended Zozo for the hospitality shown to you.

I hope you return for another stay with us soon.


Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

we received a friendly welcome from staff. Our bag were carried to our room. Beautiful and spacious rooms We loved the tranquil atmosphere and the beautiful gardens. My son loved the breakfast and the pool area. We will definitely come back.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andisam2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Andisam2018:

Thank you for posting a review of your stay with us.

I hope you return for another stay with us soon.

Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Everything about your hotel exceeded our expactation and we really enjoyed our stay.

Your staff, wow their customer service is world class, the way they carry themselves and conduct is top class.

Will definately come back.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank akhonas2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 5 January 2018

Dear Akhona:

Thank you for posting a review of your stay with us.

I have passed your comments on to the Hotel Team, who appreciated them a great deal.

I hope you return for another stay with us soon.


Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

This is our third consecutive Christmas holiday at this amazing hotel! We stayed in the Heritage wing with adjoining rooms for my 2 teenage boys. I can’t fault anything, the accommodation, facilities and scrumptious food.
The service was impeccable from EACH and EVERY staff member. Will definitely be back in December!

Stayed: December 2017, travelled with family
Thank Kim Loren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 2 January 2018

Dear Kim:

Thank you for posting a review of your stay in one of our Heritage Rooms.

We look forward to seeing you and the boys in December again.

Wessel Benson
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Great stay at this modern and new hotel whilst visiting family for the Christmas period. It’s definitly the most stylish place to stay for anyone visiting Port Alfred.

I was expecting a soulless conference hotel before arriving but was pleasently surprised at the attractive and well designed hotel building and very competent and eager to please staff members.

I would highly recommend this hotel.

Stayed: December 2017, travelled with family
Thank ET197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this reviewResponded 30 December 2017

Dear ET197:

Thank you for posting a review of your stay with us.

I hope you return for another stay with us soon.

Wessel Benson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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