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Pamela8473
Mossel Bay, South Africa

Fabulous Weekend

5.0 of 5 bubblesReviewed 16 Apr 2021
it was our first visit at the Pond . As we arrived late evening the staff welcomed us with a friendly smile. they were professional. everything was explained in detail as per our expectation. the room's atmosphere was cool and the view was outstanding. cleaners respected ones privacy when asked. although our visit to port alfred was short , the Pond Hotel is a place to be. thank you

Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this review
Responded 19 Apr 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. We look forward to welcoming you back in the near future.

Warm regards,
The MyPond Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews kowie river excellent service view of the river lovely hotel great stay enjoyed our stay breakfast was delicious friends and family port bank blinds establishment rates accommodation
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Reviewed 1 April 2021

it was my first time visiting this hotel. the staff made my stay worthwhile, their friendliness and courtesy. 1 call in few minutes they respond to your query.
whenever an in PA this is my hotel of choice.

Date of stay: March 2021
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ktshapu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this reviewResponded 4 April 2021

Thank you for your review and for choosing MyPond Hotel. We are happy that you enjoyed your stay and we looking forward to having you again!

Warm Regards,
The MyPond Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

Our weekend stay at the Mypond Stenden was great. The staff were most helpful and meals were excellent. The view of the Kowie flowing by was good for the soul! Great value for money. Mypond is highly recommended for a getaway from the hustle and bustle.

Room tip: The rooms with views of the river are the best!
Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank Imelita V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this reviewResponded 29 March 2021

Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. We look forward to welcoming you back in the near future.

Warm regards,
The MyPond Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

Beautiful river views, friendly stuff, and the location of the hotel is very central . The room was clean and comfortable. The bathtub was a huuuge plus for me. Desiree was a ray of sunshine, she helped with my luggage and got me laughing in the short distance to my room. I highly recommend this accommodation

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Thandi19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this reviewResponded 25 February 2021

Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. Desiree is a ray of sunshine and pleased the great feedback from guests. Hoping to welcoming you back

Warm regards,
The MyPond Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021

I had a last minute booking and staff were overall friendly and very accommodating as I had a toddler who needed his own bed. Rooms were neat, clean and comfortable. The fridge was not on and had been leaking but we managed to change the setting. Enjoyed the food and pool time. Their wine list is quite price, almost 120% markup from what it costs in-store. Overall we had a pleasant experience and would definitely go back in future.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank KimMangale
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this reviewResponded 16 February 2021

Thank you for selecting MyPond Hotel by Stenden South Africa, we are pleased that you had a pleasant experience and look forward to welcoming in the near future

Warm Regards,
The MyPond Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2021

Fabulous stay as always. Exemplary service from all staff who always go above and beyond for you! Rooms are always clean and comfortable. Dinner & breakfast delicious and good value. I will definitely be back.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karenmarle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bianca Ambraal, General Manager at MyPond Hotel by Stenden, responded to this reviewResponded 23 January 2021

Thank you for selecting MyPond Hotel by Stenden South Africa, we are pleased that you had the full experience!

Warm Regards,
The MyPond Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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