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“Nice stay”
Review of MyPond Hotel

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MyPond Hotel
Ranked #3 of 5 Hotels in Port Alfred
Certificate of Excellence
Reviewed 2 weeks ago

Room looked into car park and was very noisy , staff service was very good they also accommodated breakfast packs for an early start. Our room was clean and comfortable but terribly noisy and had a horrid view onto the carpark.

  • Stayed: February 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank N6651UNlucym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 361 reviews

Reviewed 2 weeks ago

Generally very good service. Courteous and caring staff who are always willing to help and go the extra mile. The surroundings are excellent and the food especially the breakfast is good. It is a place that I can easily recommend to anyone looking for a place that offers value for money.

  • Stayed: February 2018, travelled with family
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Review collected in partnership with this hotel
Thank obertm2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

All staff were friendly and eager to help. The hotel is situated on a beautiful river and service is top class. Lovely weekend getaway. Food was excellent. I stayed there as my son was entering Stenden University.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 362ursulae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I was for almost two weeks a guest at Mypond Hotel. I am very gratefull that i was invited by Dr. Hensens to South Africa and that i could sleep at Mypond Hotel.
The people were really friendly and also the hotel was very clean.

  • Stayed: January 2018, travelled on business
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Review collected in partnership with this hotel
Thank dedmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Excellent Service, Great affordable food with stunning views when sitting outside and beautifull decorated Rooms .
But thing the sewage smell (in our room) not sure of the other rooms need to be attended to.

  • Stayed: January 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank hansja2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 3 weeks ago

Dear hansja2016

Thank you for such a positive review. We greatly appreciate the compliments and are glad you enjoyed your stay at MyPond Hotel. We will investigate the sewage smell. We look forward to your next visit.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Port Alfred
Price Range: R 526 - R 982 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 
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