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Reviews (405)
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Reviewed 1 February 2018

I was for almost two weeks a guest at Mypond Hotel. I am very gratefull that i was invited by Dr. Hensens to South Africa and that i could sleep at Mypond Hotel.
The people were really friendly and also the hotel was very clean.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank dedmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 6 March 2018

Dear dedmers

Thank you for taking the time to write this review. We are glad you enjoyed your stay at MyPond Hotel. We look forward to your next visit in July.

Kind regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2018

Excellent Service, Great affordable food with stunning views when sitting outside and beautifull decorated Rooms .
But thing the sewage smell (in our room) not sure of the other rooms need to be attended to.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank hansja2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 31 January 2018

Dear hansja2016

Thank you for such a positive review. We greatly appreciate the compliments and are glad you enjoyed your stay at MyPond Hotel. We will investigate the sewage smell. We look forward to your next visit.

Kind regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018

My stay at Mypond Hotel was very comfortable, the rooms are well resourced, comfortable and cleanly kept. Staff of the hotel are very helpful, flexible to accommodate any dietary preferences of guests or any other need.

The only negative experience was noise made by birds at the back of rooms - attracted by tall trees next to the building. This happening at midnight and early hours of the morning.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank mspamelawendym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 29 January 2018

Dear mspamelawendym

Thank you for taking the time to write this review. We appreciate the positive feedback. We look forward to your next visit.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018

our room had as unpleasant smell, I think it was the mat, that's the only thing that I didn't like. But the overall was okay. A bigger pool will be great, a spar to because port Alfred is a very small town if you could offer more services it will make it a greater place to visit.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank samkelisiwem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 29 January 2018

Dear samkelisiwem2018

Thank you for the review, we will definitely take your recommendations into account. We hope you will visit again soon.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

The position of this hotel is unbeatable and the views of the Cowie River are just great!

The service was Impeccable over my stay and I thoroughly enjoyed myself.

My room was nice and clean with everything you would expect to find. The only negative was that the blinds to my window were very hard to close which was a problem as the window was bordering the parking lot.

The breakfast was great, but I found the restaurant rather expensive for dinner (a bow of butternut soup was R70).

Overall, I would gladly return to this establishment and would recommend it if you are looking for something in the area.

Stayed: January 2018, travelled on business
Thank DaneSalmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 29 January 2018

Dear DaneSalmon

Thank you very much for the positive review. We appreciate the kind words. We hope you will visit again in the near future.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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