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“a nice stop on the way”
Review of MyPond Hotel

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MyPond Hotel
Ranked #3 of 6 Hotels in Port Alfred
Certificate of Excellence
Reviewed 2 June 2017

a nice place to stop for the night
hotel high standart
room a bit crouded
staff friendly and helpful
good food and a lot of options
walking distance to restourants, shops
good location near river
small pool

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank shalon2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 5 June 2017

Dear shalon2711

Thank you very much for the positive feedback. It is highly appreciated. We are glad that you were happy with your stay and trust that you will visit MyPond Hotel again in the near future.

Warm regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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62 - 66 of 351 reviews

Reviewed 1 June 2017

My experience at my pond is a never- to- be- forgotten one. I love the outlay of the hotel. The lake view was refreshing. The rooms were large and spacious. i enjoyed the internet service, the food and the staff service.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank X7807XZhenryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 5 June 2017

Dear X7807XZhenryb

Thank you so much for the wonderful review and for the compliments. We are glad to know you enjoyed your stay and that you will never forget your experience at MyPond Hotel. We trust that you will visit us again in the near future and we look forward to welcoming you back.

Warm regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017

Establishment clean. Service ranges from good to pedestrian.

Selection of buffet limited. Quality of food average. Considering the size of the establishment, a wider variety is strongly recommended. Currently, the hotel dishes up 'typical' meals.

Excellent view of the river from the rooms.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kishorer338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 5 June 2017

Dear kishorer338

Thank you for taking the time to write this review. We appreciate the feedback. We will definitely look into the issues that you have raised to ensure consistent excellent quality in the food and in the service. We trust that you will visit MyPond Hotel again soon.

Warm regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

Really well run establishment with excellent table for breakfast and evening meals . Well presented and well positioned for touring the area . Bedroom was slightly cramped for 2 occupants and could do with a facelift , otherwise excellent value .

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tonygK530BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 4 June 2017

Dear tonygK530BB

Thank you for the wonderful feedback and the kind words. We are glad you enjoyed your stay with us. We trust that you will visit MyPond Hotel again very soon.

Warm regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

Well done guys your service in all areas was superb and we will definitely visit again. Thank you for making our stay a memorable one. our host was awesome and everything was 1st class. The food was to die for.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 650marlener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 4 June 2017

Dear 650marlener

Thank you very much for the wonderful feedback and the compliments. We are glad you enjoyed your stay at MyPond Hotel and we look forward to your next visit.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Port Alfred
Price Range: R480 - R885 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 
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