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MyPond Hotel
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Reviews (379)
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All reviewsthe riverexcellent servicehotel is situatedocean basketenjoyable stayconference roomeggs benedictovernight staylovely hotelkeep up the good workparking areabeautiful viewtop classattention to detailbusiness tripfamily and friendsgreat value for money
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92 - 97 of 381 reviews
Reviewed 1 June 2017

My experience at my pond is a never- to- be- forgotten one. I love the outlay of the hotel. The lake view was refreshing. The rooms were large and spacious. i enjoyed the internet service, the food and the staff service.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank X7807XZhenryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 5 June 2017

Dear X7807XZhenryb

Thank you so much for the wonderful review and for the compliments. We are glad to know you enjoyed your stay and that you will never forget your experience at MyPond Hotel. We trust that you will visit us again in the near future and we look forward to welcoming you back.

Warm regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017

Establishment clean. Service ranges from good to pedestrian.

Selection of buffet limited. Quality of food average. Considering the size of the establishment, a wider variety is strongly recommended. Currently, the hotel dishes up 'typical' meals.

Excellent view of the river from the rooms.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kishorer338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 5 June 2017

Dear kishorer338

Thank you for taking the time to write this review. We appreciate the feedback. We will definitely look into the issues that you have raised to ensure consistent excellent quality in the food and in the service. We trust that you will visit MyPond Hotel again soon.

Warm regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

Really well run establishment with excellent table for breakfast and evening meals . Well presented and well positioned for touring the area . Bedroom was slightly cramped for 2 occupants and could do with a facelift , otherwise excellent value .

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tonygK530BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 4 June 2017

Dear tonygK530BB

Thank you for the wonderful feedback and the kind words. We are glad you enjoyed your stay with us. We trust that you will visit MyPond Hotel again very soon.

Warm regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

Well done guys your service in all areas was superb and we will definitely visit again. Thank you for making our stay a memorable one. our host was awesome and everything was 1st class. The food was to die for.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 650marlener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 4 June 2017

Dear 650marlener

Thank you very much for the wonderful feedback and the compliments. We are glad you enjoyed your stay at MyPond Hotel and we look forward to your next visit.

Kind regards
Sisonke Mapuma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

I was absolutely floored by the amount of space there is available in all the rooms. We got moved around twice because of an administrative issue but all was well. The staff is very polite however they do dress quite sloppy and unprofessionally. When eating in the hotel's facilities you can choose to sit outdoors right next to the river, it's the most wonderful view in the mornings. They also serve the best ribs I have ever had the joy to eat.

Room Tip: Some rooms face the parking lot so be sure to ask first if you want river views, which are lovely.
  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
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1  Thank Nomii M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mypond, General Manager at MyPond Hotel, responded to this reviewResponded 4 June 2017

Dear Nomii M

Thank you for the feedback and taking the time to write this review. I will investigate the issue you raised on the staff dress code as there is a set criteria for uniforms. We trust that you will visit MyPond Hotel again soon.

Kind regards
Sisonke Mapuma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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