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Hilton Dead Sea Resort & Spa
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Reviews (738)
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48 - 53 of 738 reviews
Reviewed 2 weeks ago via mobile

Had a short but wonderful stay at the Hilton Dead Sea resort! I chose Hilton as an Honors member, and opted to use some points for the stay. The property is just over a year old, and it is GORGEOUS! It has a warm and inviting infinity pool (with a swim up bar) and a private beach with a jetty so that you may experience the Dead Sea's hypersalinity - allowing you to float freely and comfortably. Dont fret - if you are not a swimmer, or a little afraid, beachside assistants will assist you - you are massaged in mineral rich mud from the sea, and then they will escort you down and help you float while rinsing the mud if you desire. Once you're done floating (which is not recommended for more than 10min before rinsing before a repeat dip), you can engage in a salt scrub if you desire. Beware, it is a beach, and there are sand fleas. My friend and I got bitten terribly by them. Other than this, our experience was worth the itchiness for a few days.

The rooms are top notch. We stayed in the Madaba building on the first floor. The room has a separate water closet, so you would have to walk across the hall to wash your hands (could be seen as a plus and a minus). The beds were really comfortable, and we had a nice patio to enjoy looking out at the property. My only complaint is that, had there been more than gao people in our room, the space for our bags was very limited. I gave my friend the luggage rack, and ended up using the sitting table and chairs for my stuff since they were adjacent to my bed.

Honestly, most views from the property are spectacular. We enjoyed a great dinner on the patio of the on site Lebanese restaurant our first night there, and then had dinner on the patio of the main/lobby floor of the hotel.

The hospitality was spectacular. The concierge was more than accomodating to assist us in setting up transport to local, or other excursions (Mohammed was great!). We used their contract agency, Avis, for a day trip to Petra, and also to go to Mt. Nebo on our way to the airport. Also, use their airport transport! It is the cheapest and most reliable that you can get!

Overall, definitely looking forward to another stay at the Hilton Dead Sea Resort and being able to enjoy more of its amenities!

Stayed: March 2018, travelled with friends
Thank JayLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDeadSea, Marketing Coordinator at Hilton Dead Sea Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear JayLorraine,

Thank you for taking a moment to share your recent experience at Hilton Dead Sea Resort & Spa.

We are very happy to hear you found the hotel in general to your liking and we want to thank you for taking the time to share your feedback on Trip Advisor. We are really happy to read the positive comments about the service and facilities that highlighted the experience you had whilst a guest at our hotel.

Thank you for staying at Hilton Dead Sea Resort & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dead Sea.

Best Regards,
Hilton Dead Sea

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Reviewed 2 weeks ago via mobile

This was exactly what we were looking for. The inside was cozy and lovely. He had all the amenities we were looking for. We spent a wonderful time in this wonderful place. Very close to Samarra Mall as well as many restaurants and shops within walking distance of this wonderful hotel.
The lunch was delicious in the Italian restaurant, and we also moved in the evening to the Lebanese restaurant where the band was lively with shisha service and the food was delicious .
and we had a wonderful and enjoyable time with Captain Hamza. We will be back soon because you are the best.

Stayed: April 2018, travelled as a couple
1  Thank Mamoun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDeadSea, Marketing Coordinator at Hilton Dead Sea Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear Mamoun,

Thank you for taking a moment to share your recent experience at Hilton Dead Sea Resort & Spa.

We are very happy to hear you found the hotel in general to your liking and we want to thank you for taking the time to share your feedback on TripAdvisor. We are really happy to read the positive comments about the service and facilities that highlighted the experience you had whilst a guest at our hotel.

Thank you for staying at Hilton Dead Sea Resort & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dead Sea.

Best Regards,
Hilton Dead Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We had a truly five star experience at the hotel. Very good room, modern amenities, great pool, great gym and a very nice piece of private beach on the Dead Sea! The buffet breakfast is outstanding and so is the other food at Spectrum, the coffee shop. The Italian restaurant and the Lebanese restaurant have good food but a little pricey.

Just beware of the mosquitoes while dining outdoors after sunset. The hotel must do something about this.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank samir s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDeadSea, Marketing Coordinator at Hilton Dead Sea Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear Samir,

Thank you for taking a moment to share your recent experience at Hilton Dead Sea Resort & Spa.

We are very happy to hear you found the hotel in general to your liking and we want to thank you for taking the time to share your feedback on Trip Advisor. We are really happy to read the positive comments about the service and facilities that highlighted the experience you had whilst a guest at our hotel.

Thank you for staying at Hilton Dead Sea Resort & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dead Sea.

Best Regards,
Hilton Dead Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Worst food
During our dinner at the Lebanese restaurant 1312 the band that was singing asked us to simply stop singing and dancing
We were more than 50 people and the band singer asked us to stop dancing !
When we told the waiter what happened and asked him "where should we go to have fun and listen to music if not here?"he rudely replied "go to the mall"
First and last time in this hotel very bad experience .

Stayed: March 2018
Thank Hanadi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talshishani, Assistant Front Office Manager at Hilton Dead Sea Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear Hanadi

Thank you for sharing your experience on TripAdvisor regarding your recent stay at Hilton Dead Sea Resort & Spa.
As a valued guest, your comments are highly appreciated to provide guidance for improvement based on your feedback.
Please accept our sincere apology for not meeting your expectation. We have shared your comments with the concerned hotel team and we are confident they will take the appropriate measures to ensure we meet all our guest expectations.

Kindly share your contact details and confirmation number with us.
We appreciate your patronage and hope you choose to stay with us again soon.

Best Regards
Hilton Dead Sea

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Reviewed 3 weeks ago

It was my first time to stay at this hotel in the Deadsea in which my family celebrated my birthday. I will definitely go there on my future visits. It is very accessible and well-designed. The staff were amazing - special Thank you to Mr. Yazan!

Stayed: February 2018, travelled with family
Thank Asmahassan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDeadSea, Marketing Coordinator at Hilton Dead Sea Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear Asmahassan,

Thank you for taking the time to share such a wonderful appreciation review on TripAdvisor regarding your recent stay at Hilton Dead Sea Resort & Spa.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

We appreciate your great feedback about our staff and the special care they have shown.

Again, we look forward to welcome you back in the near future.

Sincerely,
Hilton Dead Sea

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