We hired the house through Scott Castle Holidays, they give a good service, but we had to phone the owner six times in order to know how to get the house´s key. The house was stuning, great rooms, comfortable kitchen, lots of tableware.... But you couldn´t set foot outside without be eaten by the mosquitos, I think that comes along with the country....
Everything was ok, the day we left a man arrived to take the key and nothing more, he dind´t checked the house with us. A week later they told us that they were going to charge us for extra cleaning based on these points:1 Bins - not emptied? Beds not stripped, Food remaining in Fridge, not removed prior to departure. Bottles not disposed of/recycled Dishwasher not ran or emptied. Washing up not put away.
Supposedly there was a "House Manual" with instrucctions in it....No one told us anything of the sort, but seriously... Beds not stripped?? And where did we have to leave the sheet.... on the floor? Do I have to empty the bath bins?!!!
We had rented may houses around the wolrd and we have never seen those kind of conditions, I feel like being ripped off. It´s a pity because the house is amazing, and the problem could have been solved should the owners had given us proper instrucctions and be there in the flesh for a few minutes. Too much to ask?