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All reviews sea view bed was very comfortable beach port spain
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1 - 6 of 958 reviews
Reviewed 29 October 2019

This hotel is located next to the beach in Getxo.

It was our last day in Northern Spain and we wanted somewhere near the airport.
We had booked elsewhere, but upon arrival there was no parking facility. We were kindly given some alternatives, one being Tamarises.
Following the Sat Nav, with one way streets and obstacles was no help and in the end a police vehicle kindly escorted us to the hotel.
There were only 2 rooms left. After a long, tiring day we decided to take a room. Sadly, it was a back room with no view, other than a building and it had little space to move around. This was not the fault of the hotel as we were just grateful to find somewhere, and on any other occasion would have had a sea view choice, hopefully.
The bed was very comfortable and it had a very good bathroom with toiletries etc. My only problem was the fire detector which was placed above the bed and kept flashing all the time. I was told that these were located similarly in other rooms.

The staff were very polite and helpful during our stay - and breakfast was good.

We were very grateful to be accommodated at short notice, and I would stay again, providing I could have a room with a view.

Room tip: a sea room view preferable.
Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
1  Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karmele A, Gerente at Petit Palace Tamarises, responded to this reviewResponded 4 November 2019


Dear Caroline,

I would like to thank you for taking the time to share this wonderful review on TripAdvisor further to your stay at Petit Palace Tamarises.

We are delighted to read that you had a memorable experience while staying with us.

Service is of paramount importance to us, and it is always a real pleasure to receive such positive words.
I have already shared your review with all our team that will serve as an encouragement

We are looking forward to have the pleasure to welcome you back soon

Sincerely yours,

Karmele Abarrategui
Host
Petit Palace Tamarises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2019

The best thing about the hotel is the location - right next to the beach. Besides, the reception staff is very friendly and kind. I also loved the breakfast - it has a super food corner, fresh juices, as well as oat and almond milk options for vegans. The only issue was my room with an unfortunate view to the wall and stairs...I definitely recommend to try to book the room with the sea view.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank vidya19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karmele A, Gerente at Petit Palace Tamarises, responded to this reviewResponded 27 July 2019


Dear Guest,

Thank you very much for staying at the Petit Palace Tamarises and for taking the time to write this kind review .
It is always a pleasure to receive positive feedback.

I was delighted that you enjoyed your stay with us and found the facilities and especially the service we provided you with to your liking.

I was also thrilled to read you enjoyed your buffet breakfast service and I will be sure to pass on your feedback to my team.

Thank you once again and I do hope we will have the opportunity to host you in our hotel upon your return in Getxo.

My very best wishes,

Karmele Abarrategui
Host
Petit Palace Tamarises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2019

We did enjoy this property as the location was perfect, the room was very modern and updated and the staff were very accommodating. But, there are some considerations that you need to know.

First, we specifically were interested in spending time at the beach and, as international travelers, we did not take a lot of beach stuff with us, like towels. Well, there are no beach towels at the hotel but you can buy one from them for 20 Euros. In fact, there is actually no shopping whatsoever in this area so be sure to have what you need with you.

Second, whatever they use to clean the bathroom has the most horrible chemical disinfectant smell that took us an hour of open windows to clear out of the room.

AND, know that there is no parking. You have to park on the street (for free) which can be a challenge but if you are patient, will work out just fine for you as it did for us.

Knowing this in advance, we would stay here again but be more prepared for our visit.

Room tip: Beach view for sure! Lots of great balconies.
Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank EspanaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karmele A, Gerente at Petit Palace Tamarises, responded to this reviewResponded 25 July 2019

Dear Guest,

First of all, I would like to thank you for letting us know about your impressions regarding your recent experience in Petit Palace Tamarises.

I am really pleased to read that you appreciated our superb location in front of the Ereaga beach and the kindness of our staff.
I will share your kind compliments to my team. Your satisfaction is our greatest reward!

Furthermore, we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Once agaun, to thank you for taking the time to bring this matter to our attention, as honest opinion and constructive criticism is the only way that would enable us to improve and meet our guests expectations.

Sincerely,

Karmele Abarrategui
Host
Petit Palace Tamarises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2019 via mobile

We just completed a 2 week trip to Spain with our two girls ages 12/14. We stayed in 3 hotels and 3 apartments on our trip. This was our least favorite accommodation. The rooms were musty and the hotel is in need of renovation. They use a deodorizer to cover the musty smell in the lobby and the hallways. They do not offer beach towels even though they are immediately across from the beach. They have towels for sale for 20 euros though. This hotel is decent for one or two nights. Don’t miss the homemade gelato in the kiosk at the beach across from the hotel.

Date of stay: July 2019
Trip type: Travelled with family
Thank MadrugadaTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karmele A, Gerente at Petit Palace Tamarises, responded to this reviewResponded 12 July 2019


Dear Guest,

We very much appreciate your comments regarding your stay woth us and thank you for choosing Petit Palace Tamarises.

We were sorry to read that we failed to meet all your expectations.
At Petit Palace, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that y our comments and observations have been shared with the team for their immediate attention.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Karmele Abarrategui
Host
Petit Palace Tamarises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2019

We decided to stay near the beach on our trip to the Guggenheim and this hotel ticked all the boxes for us, close to Metro, right on the beach, family friendly, great breakfast and very helpful, friendly staff. Room was perfect size and had all we needed including an amazing view.

Date of stay: May 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Neltrishruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karmele A, Gerente at Petit Palace Tamarises, responded to this reviewResponded 2 June 2019

Dear Guest,

We thank you very much for your time to write us a kind review on TripAdvisor.

It is grateful to read that you enjoyed our beautiful hotel and the warm hospitality as well as excellent service of our staff. We will certainly share your generous words of praise with our team who will be very motivated.


Thank you for your recommendation and we look forward to welcoming you at Petit Palace Tamarises again for another enjoyable stay.

Warm regards,

Karmele Abarrategui
Host
Petit Palace Tamarises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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