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All reviews sister hotel st lucia shuttle service hourly shuttle superior room enjoyed my stay hotel restaurant breakfast was included reduit beach home away from home roti rum punch beach chairs bars and restaurants gros islet the general manager pigeon island
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Reviewed 27 June 2018

My overall view on my stay @ Bay Gardens is excellent. Lovely staff, exceptional General Manager. Nothing is to much would recommend to friend's and family if wanting to stay in the Rodney Bay area. Cheryl Gustave you Richard and the rest of your staff made me and my friends feel like family and we thank you for your hospitality.

Stayed: May 2018, travelled with friends
Review collected in partnership with this hotel
2  Thank Companion317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 28 June 2018

Thank you for your review and 5 out of 5 rating on the Bay Gardens Resorts. At the Bay Gardens Resorts we exude gracious hospitality and it is always heartwarming when our guests commend the efforts of the team. Your review and recommendation of our hotel is much appreciated. We hope you created some lovely memories during your stay with us and look to create some more on your next visit.

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Reviewed 27 June 2018

The experience was overall great. Great customer service. The room was clean and the bed was super comfortable. Staff attended to and met all our needs within reasonable time. The taxi service right outside the hotel was super convenient as well.

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank WhitsBurton20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 28 June 2018

Thank you for your review on your recent experience with us at the Bay Gardens Resorts. We are happy to have met our service goals with you. Your comments overall certainly encouraging and will be shared with the team. We appreciate you choosing our Resort as your home away from home and hope to welcome you again.

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Reviewed 25 June 2018

The hotel is located centrally in Rodney Bay which is ideal for local shopping, restaurants and bars. From the moment we arrived we were made to feel very welcome and anything we asked for assistance with was quickly addressed. All the staff are a credit to the business as they are genuine helpful people. There is a managers welcome party on a Monday were free rum punch and snacks are served. There is an onsite bar and restaurant which offer a great choice of drinks and meals. There is also a free shuttle bus that takes you to the sister resort that is located adjacent to Reduit beach which is approx. one mile from the Bay Gardens Hotel, it is a nice walk if you fancy stretching your legs and it will take you about fifteen minutes. The hotel has a choice of three swimming pools to choose from and they are all set in well maintained gardens. The hotel staff will gladly help you with any excursions or taxis that you would like to book. A big thank you to all the team, a special mention for Richard who arranged a late checkout for us as we had a late flight home (thank you) also a big thank you to Alma, Yohann, Germain, Harry, Ester, Kriss and everyone else at the hotel who made our trip a wonderful experience. See you next time.

Stayed: June 2018
3  Thank Kerkey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 28 June 2018

Thank you for taking the time to leave a review. We are happy that you found convenience in our location and welcoming service provided in ensuring that you had a convenient, comfortable and enjoyable stay. Hopefully you were able to book an excursion, as these are always wonderful experiences and make great memories. Your ability to remember the names of the many who contributed to your great stay is admirable and I will ensure all those mentioned receive your warm regards and acknowledgment of their efforts. Thank you once again for choosing the Bay Gardens Resorts. It was certainly a pleasure having you and we more than welcome your return.

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Reviewed 22 June 2018

Hotel was very clean rooms were large ,three pools a bar and restaurant,food was good. Staff was super friendly and knowledgeable. The hotel is walking close to shopping,dining, grocery. Our reservation included breakfast for two every morning. I will definitely stay here again next year. Staying here gives you shuttle and access to bay gardens resort which is on the water with beach and bar and restaurants

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank ceb767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 27 June 2018

Thank you for your perfect rating. It is our staff’s duty and absolute pleasure in having you feel as relaxed during your stay with us as you should be, by providing you with convenience and comfort. We are also pleased to hear that you were no exception our staff's friendly service and that you found them knowledgeable. We'd like to thank you for choosing the Bay Gardens Resorts and hope you had a great stay with us.

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Reviewed 22 June 2018

Room was spacious, bed was very comfortable.i've tried the inn and hotel and i was satisfied...next time i will try the resort for the all inclusive experience. The staff at the inn and hotel were very pleasant....hotel is conveniently located next to restaurants, casino, beach, easy bus access not forgetting the guys selling fresh coconut water outside..

Room Tip: Room was spacious, bed was very comfortable.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
1  Thank sugarshermz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 27 June 2018

Thank you for taking the time to leave a review on your recent visit to our hotel. Great to hear that you found convenience in our location to restaurants and beach. Certainly just a few perks of the Bay Gardens Hotel and Inn location. We hope that you also enjoyed some of the many amenities offered by each of our properties under the stay at 1 play at 3 feature available to every guest. Thank you for choosing the Bay Gardens Resorts. It would be a pleasure to host you again on your next visit.

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