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Uli198
Leven, United Kingdom

Perfect location and great service

Review of Aschbacher Hof
5.0 of 5 bubblesReviewed 03 Mar 2019
Modern rooms in a traditional house. The view is breath-taking and the service wonderful. Breakfast with local organic food has everything one could ask for.
Dinner at the restaurant was superb - again locally produced ingredients prepared at a high standard.
Date of stay: February 2019
Room Tip: Asking for mountain view is really worth it.
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rainer L, Inhaber at Aschbacher Hof, responded to this review
Responded 11 Mar 2019
Dear Uli198,
thank you so mich for your excellent feedback! We are very happy aou enjoyed your stay in our hotel.
Best regards and "Habe die Ehre"
Rainer Lechner
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (144)
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    1 - 6 of 144 reviews
    Reviewed 30 July 2018

    Having gone here for our wedding anniversary my wife and I fell in love with the view from our balcony on the second floor. The room was very comfortable and the service was top quality. My only negative would be the highway that runs very close to the side of the hotel and can be heard almost all the time. Thankfully the windows and doors and quite sound proof, but one doesn't always want those closed during a heatwave.
    The food was amazing - best schnitzel I have ever had and my two steaks were done to perfection - med-rare and delicious. Desserts were great too as was the Bavarian weissbier (wheat beer). Be aware, English-speakers, that there is an English menu that can be asked for but it doesn't have all the food on that the German once has. Our waitress couldn't explain this, but the dessert I wanted was only on the German one, but still obviously able to be ordered. The waitresses were excellent and we fond a bilingual one who helped us a lot

    Room tip: Some rooms have a balcony over the restaurant so voices can be heard late into the night, althought the windows and doors are sound proof
    Date of stay: July 2018
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank Paddy V
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Rainer L, Inhaber at Aschbacher Hof, responded to this reviewResponded 2 August 2018

    Dear Paddywolf,
    thank you so much for your great feedback! We are very happy enjoyed your stay in our hotel so much.
    All the best for you and your family and "Pfia Gott" as we say in Bavaria :-)
    Rainer Lechner and the Aschbacher Hof Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 July 2018 via mobile

    Every thing about this gem of a find in Bavaria is perfect. Staff, rooms, restaurants, ambience and the family Lechner. I have visited this wonderful place since 1964. The changes over the years has been ax mazing to watch.

    Date of stay: June 2018
    Trip type: Travelled as a couple
    Thank rblake7870
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Rainer L, Inhaber at Aschbacher Hof, responded to this reviewResponded 4 July 2018

    Thank you so much for your outstanding feedback! We are more than happy about it and we will keep the fire burning :-).
    All the best for you and best regards from my family and the whole team!
    Rainer Lechner

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 October 2017

    We arreived and were given a lovely table, plenty of room on the table and nicely set.
    The order was taken and we did not have to wait long at all for the starter. It was delicious! And with that in mind we anticipated a wonderful main course. I guess the chef went home just then because what we got was anything but delicious.
    We had the duck leg with dumplings and red cabbage, a fresh Saibling pan fired and a rack of lamb and leg of lamb.

    The duck must have been from the day before as the crispy skin was like parchment and in places black. It was dry and basically inedible.
    The rack of lamb was not trimmed properly and a load of fat was still on it. Worst was the few slices of lamb leg which were just trimmings found somewhere dry and hard yuk. Last not least the Saibling was simply to salty.

    Upon our complaint we were told that the waiter himself had the saibling and it was fine, there you go. No sorry no apology not even a complimentary cup of coffee or something.
    We paid the princely sum of 170 euros and only two of the four of us were drinking wine. Two others simply tea total.

    Guess what - we wont ever come back.

    Date of stay: October 2017
    Thank X6864OCmikem
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Rainer L, Inhaber at Aschbacher Hof, responded to this reviewResponded 11 October 2017
    Google Translation

    Grüß Gott Mike M,
    zunächst einmal bedauern wir es sehr, dass Sie unser Haus nicht als glückliche Gäste verlassen haben. Dies um so mehr, weil ich denke, dass wir uns sehr darum bemüht haben.
    Ich kann mich noch gut an den Abend erinnern und möchte deshalb die Gelegenheit wahrnehmen, die Dinge auch aus unserer Sicht darzustellen.
    Es freut uns auf jeden Fall, dass schon mal bis zur Vorspeise alles hervorragend verlaufen ist. Nachdem der Hauptgang serviert wurde, haben sich sowohl Ihre Servicemitarbeiterin als auch ich selbst bei Ihnen am Tisch erkundigt, ob es Ihnen schmeckt? Daraufhin erhielten wir beide Male eine positive Rückmeldung von Ihnen. Nachdem Sie gegessen hatten, kam meine Servicemitarbeiterin ratlos zu mir, da Sie sich umfassend, wie oben beschrieben, über die Hauptgerichte beschwert hätten. Den Fisch konnte ich noch selbst probieren, da er nicht ganz aufgegessen wurde. Dieser war wirklich einwandfrei zubereitet und definitiv keine Spur zu salzig. Von den anderen Gerichten war nichts mehr zu probieren, somit ließ sich Ihre Beschwerde nicht mehr überprüfen.
    Im Anschluss bin ich zu Ihnen an den Tisch gekommen (die 2 Damen waren kurz draußen) und habe Ihnen mitgeteilt, dass es mir sehr Leid tut, dass Sie mit dem Hauptgang so unglücklich waren. Des Weiteren haben ich Ihnen auch mitgeteilt, dass wir sofort reagiert hätten, wenn Sie auf unser Fragen etwas gesagt hätten. Ich habe Sie dann gefragt, was wird nun tun können? Sie haben dann gesagt, "es ist alles in Ordnung so", ich solle ja nichts mehr in Gegenwart der Damen dazu erwähnen, wenn sie zurückkommen.
    So etwas habe ich auch noch nicht erlebt. Wenn wir uns zwei Mal bei Ihnen am Tisch nach dem Essen erkundigen, beides Mal eine positive Rückmeldung erhalten und Sie sich anschließend über alle Hauptgänge beschweren, wobei ein Hauptgang 100%ig in Ordnung war, drängt sich mir sehr stark der Gedanke auf, dass Sie mit uns "Schlittenfahren" wollen. Wenn wir Fehler machen, stehen wir auch ohne wenn und aber dazu und tun alles in unserer Macht stehende, um die Situation bestmöglich für Sie zu lösen, wie z.B. die Essen nochmal komplett neu zu kochen oder Sie auf etwas einzuladen.
    Es gab an diesem Tag übrigens keine sonstigen Beschwerden und auch Gäste an den Nachbartischen, die davon mitbekommen hatten, haben sich über Ihre Reklamation mehr als gewundert und ganz nebenbei die Ente sehr gelobt.

    Für die Zukunft möchte ich Ihnen auch im Namen aller Gastronomen ans Herz legen, mit den Servicemitarbeitern oder dem Wirt zu sprechen, wenn man sich schon nach Ihrem Wohl erkundigt. Dann können wir reagieren. Denn wir wollen nur eines und das sind glückliche Gäste.

    Mit gastfreundlichen Grüßen
    Rainer Lechner

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 9 October 2017

    This is a lovely hotel in Bavaria. We had a view of the Bavarian Alps from our room on the 1st floor. It was breathtaking. The hotel was very clean and the rooms were large. The staff was very friendly and there was a good restaurant in the hotel.

    Room tip: ask for a room with a view of the alps.
    Date of stay: October 2017
    • Trip type: Travelled on business
      • Value
      • Cleanliness
      • Service
    Thank Jennifer S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Rainer L, Inhaber at Aschbacher Hof, responded to this reviewResponded 10 October 2017

    Dear Jennifer,
    thank you very much for your excellent Feedback. We are very happy you enjoyed your stay at our Hotel.

    Best regards
    Rainer Lechner

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 September 2017

    It's such a shame because this pleasant hotel, with pictures to entice, should be a peaceful refuge in the glorious Bavarian countryside. However, sadly it sits a short distance away from a relatively busy commuter road to and from Munich. We arrived on a summer evening, were given a very pleasant room with balcony but the traffic noise was such that we could not use; the same goes for the outside terrace. Restaurant, service and food are pleasant enough although the prices a little high for simple country fare.

    Room tip: if there are any request a room on the opposite side to the road & traffic noise
    Date of stay: August 2017
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    2  Thank EPM15
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Rainer L, Inhaber at Aschbacher Hof, responded to this reviewResponded 16 September 2017

    Dear EPM15,
    thank you for your feedback. We are glad you enjoyed our hotel and restaurant. I am sorry you considered the road that loud. For most of our guest the road seems to no big deal. On the other side one may never forget the easy accessability of our Hotel, which is also very important especially for non-locals.
    I am also sorry you regard our Prices "a little high". As the owner I assure you, concerning to the costs, you are enjoying our food and services for absolutly resonable prices in this region. Especially the personnel expenses are rocketing so much and we are only transfering a small amout to our prices. As long as the market of qualified employees will not improve (which I doubt) I am sure we will see much higher prices in the near future or closing restaurants. Unfortunately this is reality.

    Altough we will, as always, do our best to fulfill our promise for hospitality and quality.

    I hope I was able to give you a better understanding for the situation and would be happy to welcome you again in Aschbach.

    Best regards
    Rainer Lechner

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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