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1 - 6 of 129 reviews
Reviewed 6 March 2017 via mobile

This place is a nightmare. I arrived at midnight having flown into Ciampino airport. It's only 5 minutes from the airport, but not the easiest to find. Google maps takes you to the rear entrance (which is unmarked) and once you find the front of the hotel it is on the opposite side of a dual carriageway when driving from the airport and still easy to drive past it as the signage is almost non-existant. I stayed two days and there was never any hot water for shower or sink, restaurant on site was closed and so nearest place to eat was 500m away down a dodgy backstreet that was not the nicest place to walk at night. Heating in room did not work and it was very cold. I would assume that aircon in the summer would probably not work either! Breakfast was a joke; no tea, no cappuccino available, just espresso! No bread, no yogurt, no fruit, no fruit juices, no butter, no cereal, no milk, basically the worst breakfast I have ever seen in any hotel, anywhere in the world. It was awful!

Date of stay: February 2017
Trip type: Travelled solo
Thank nellis6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2016

The earlier reviews are true in every respect. I will start with the only positives - the pool upkeep seemed fine, and the continental breakfast was acceptable. But its downhill from there...

The location leaves a lot to be desired, unless you happen to be drawn to run down surroundings and constant noise from the nearby airport. As you enter the hotel, you are greeted by decor that makes your three star experience seem worth its while but don't let it fool you! Only feet away lies your room, with a color theme ranging from piercing vibrant green to strange bright blue that isn't too easy on the eyes. Yet, pay no mind to the color because that is the least of your problems because the rooms themselves have more issues than you could count. But why avoid the fun, let me count them out right now...
1. Upon shifting our beds we stumbled upon a HUB of beetles (I have no idea what to call a group of beetles this size) that scurried out from beneath us, into every corner of the room.
2. Our "lamps" were essentially two glass strewn on top of each other and lets not even discuss the outlet placement in this hotel! With only 3 outlets found and two of them found halfway to the ceiling they were impossible to use.
3. On to the bathroom, which seems fine until you enter the shower. Unfortunately the rod holding the curtain is unattached meaning you should expect getting a slight beating every-time you shower.
4. As for the staff I am completely blown away at how rude certain employees for this hotel can be. After having to constantly head up to the front desk to ask for assistance with our broken air conditioner we received eye roll after eye roll by rude employees and finally had to ask for the manager who was kind enough too help. On top of that, a certain employee made rude, careless comments such as "It isn't Antartica is it?"

5.The room did not have a safe - and it really needs one. The TV also did not have a remote control.
6. Yes - it is "near" to the centre of Rome; but so are so many other reasonable hotels - they can't all be this bad. Seriously, do not do it; there are prisons that are luxurious by One Park Hotels standards.

And before you ask yourself, "can it really be that bad?" Trust me, yes it can.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank JimJefferies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2016 via mobile

Ants in rooms, rude staff, limited pool hours, no air conditioning, open windows that attract mosquitoes, uncomfortable beds. Also, in a direct take off zone from airport and on a highway with no close eating or drinking establishments. Walking anywhere with traffic is risky.
Would not recommend to anyone.

Date of stay: June 2016
Trip type: Travelled with friends
1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2016

Hotel Staff was very nice Breakfast was croissant, milk, coffee, corn flakes, jam, bread, cheese, the location of 2 very nice cafe near the hotel, 10 minutes walk

Hotel was very far from Rome termini needed to take a train for 20 minutes to go for the city center and start the day and the train has a time schedule so if you missed one it can ruin your day. Hotel is not easy to reach if you don't speak Italian as no one know anything in the neighborhood to ask.

Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2015

As we had an early morning flight from Ciampino airport we choose to stay for one night in this hotel. As we had a rented car, so it was very convenient for us to stay in this hotel as it is only 5 minutes by car to the airport. Hotel room was normal and clean.

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank siomikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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