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“Very disappointing lunch experience on February 26 2021”

FireSide Classic Grill
Ranked #1 of 14 Restaurants in Elliot Lake
Price range: US$6 - US$24
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Restaurant details
Dining options: Breakfast, Private Dining, Reservations
Description: The FireSide Classic Grill is a modern hang out with great food and drinks in a great atmosphere. The FireSide Classic Grill continues a long tradition of bringing people together to enjoy great food and good times in Elliot Lake. Ed Blahey built the Algoden Hotel in 1957 and was proud to see his commitment to quality customer service and community pride continue when Andrew Young opened the FireSide Restaurant in the former Algoden. Andrew brings the same quality standards and community pride to the new FireSide Classic Grill. The menu and the look may have changed, but the FireSide still operates on the long held promise of great food and good times for everyone that loves Elliot Lake.
Reviewed 27 February 2021

We arrived for lunch around 12.50pm and were seated promptly at table 8; always our first choice when availavailable!

Having previously experienced the fish and chips, and since this was the second Friday of Lent, we both made that selection and each also requesting gravy for the fries, but very clearly specifying to only give each half or a little portion of fries.

The food arrived within a reasonable time, and to our dismay both plates were heaped with fries. My wife had to request a side plate for us to dump the unwanted excess on. Ketchup was offered and declined, and only afterwards did we realise that no condiments had been provided.

From that time on, until we had finished our meal the server (Cindy) made absolutely no appearance at our table. There was no visit to ensure that everything was OK; no visit to offer tea or coffee refills. Only when we had obviosly finished eating did our server suddenly appear, just to clear our dishes. No offer was made as to whether we might wish for dessert; nothing. We then had to wait at least 15 minutes just to get our bill and pay! Earlier we had observed Dave, one of the co-owners dining and who we know. Had he still been there we would have told him of the situation.

Next time we come we shall make sure someone like Judy is working before committing ourselves to dine.

Andrew, the restaurant is excellent, although you really need to restore weekday breakfasts, but just one bad experience can cause such damage to the Fireside's reputation.

Date of visit: February 2021
    • Value
    • Service
    • Food
Thank CYEL5183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 178 reviews

Reviewed 10 November 2020

I have recently moved to Elliot Lake and have eaten here twice. Today I had one of the best burgers ever, hot juicy on a beautifully fresh bun with fresh toppings and a side salad of crisp fresh vegetables. The first meal was a rueben with fries and gravy which was equally delicious. Service is very quick and efficient. I highly recommend it.

Date of visit: November 2020
    • Value
    • Service
    • Food
Thank grneyedlady46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2020 via mobile

The staff are friendly and helpful.

There is a good cross-section of food which is made quickly. Prices are reasonable.

I would eat here again.

Date of visit: September 2020
1  Thank mslade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2020

We sat at our table watching the server go to the table near our table at least 3 times but didn't come to our table to take our order. We waited and waited patiently until the server went to another table where the people had just sat down. Their entire party wasn't even there yet. We were so angry about it that we walked out without ordering any food. I have no idea if their food is good but the service was terrible

Date of visit: July 2020
Thank momuranof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ToskeyEddie, Owner at FireSide Classic Grill, responded to this reviewResponded 2 August 2020

Hello- i am sorry that this has happened to you and if you wish to contact me, i will make it up to you. We obviously made an error here and it is never our intention to ignore any of our customers ever. Please contact me to discuss further. Andrew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2020

Everything we have eaten from here was awesome! I love the wings and quesadias. The fries are fresh cut and the food and service was very good!

Date of visit: December 2019
    • Value
    • Service
    • Food
Thank donnamaym2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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