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Reviewed 28 June 2018

Grand palladium is the best resort for a family vacation. Entertainment is really good and the food is out of this world amazing. Good much and the weather is just perfect. The sunset is phenomenal and you've definitely gotta try the coconuts. Doesn't look how I expected it to, but it is good. Hey!!! You've gotta see the fitness team. Those guys are filled with never ending energy and are just professional at what they do. Love you fitness, I would recommended this place for fitness. Loving the holiday and wishing it not to end

Stayed: June 2018, travelled with family
4  Thank Berry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EnricoPezzoli, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded 5 July 2018

Dear Berry M,

Your account of the time spent here is greatly appreciated. We are so happy you were exposed to everything the resort has to offer, from the engaging entertainment and fitness activities to the refreshing coconuts. Thank you for your kind words about our amenities and we are deeply touched that through our courteous and hospitable team members, you have grown to appreciate your time here even more. It is great to hear that you are having a great holiday and we cannot wait to see you again in the future.

Regards,

Enrico Pezzoli.

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Reviewed 28 June 2018 via mobile

Danielle Sealie waited our table she is the chef that severd all courses including our water coffe and wine we wanted to requested her as our server but needed her as our cook was the best service great job Danielle

Stayed: June 2018, travelled with family
2  Thank paulinesmith554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EnricoPezzoli, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded 5 July 2018

Dear paulinesmith554,

From your comments we can see that you had a wonderful fun-filled time here and that the main highlight was your interaction with our team member, Danielle. We will surely pass on your gratitude and we are hoping for your return in the near future. Thank you once again for sharing your feedback and we appreciate your kind words towards Danielle and are happy she had such a great impact on your overall experience.

Regards,

Enrico Pezzoli.

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Reviewed 26 June 2018

This was our first time at an all inclusive and the Palladium did not disappoint. The several restaurants were all very good. No matter what you wanted from Indian to Mexican to Italian to Asian I was never disappointed. The highlight was the night spent in the Japanese restaurant with the table side was remarkable. Truly a beautiful resort!

Stayed: April 2018
5  Thank Chefnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EnricoPezzoli, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded 28 June 2018

Dear Chefnow,

The review you have shared with the TripAdvisor Community has warmed our hearts and we are grateful to have been able to make this first experience memorable for you. We are delighted to know that you enjoyed our beautiful resort and that the highlight of your time here was the various international restaurants; particularly our Japanese restaurant. We look forward to your next visit so that we can help you create more great moments and look forward to seeing you again soon.

Best Regards

Enrico Pezzoli

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Reviewed 25 June 2018 via mobile

I have to admit, this second time at the resort was not as good as the first. Only because the room situation was not the best. 1st the room has a mold smell to it, 2nd building 15 was very loud at night for some reason and lastly the bed was very uncomfortable. Those were the only major draw backs that I noticed. Food was at most of the restaurants were good as long as you get there for dinner at the very beginning. Breakfast was very good. I ate an omelet every day made by Novelette. She's the best in the business. Night time activities were not as good as they were back in 2015. This year seemed a bit boring IMO. Overall, still a very nice place but they need to maintain a high level of service. Message to management, what happened to the campus photographer? Back in 2015, there was a photographer everywhere you went similar to being on a cruise.

Stayed: June 2018, travelled with family
1  Thank Big M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EnricoPezzoli, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded 28 June 2018

Dear Big M,

Thank you for sharing your feedback as your input will help us meet the needs of you our valued guest and expound on your experience. We are pleased to know that this is your second visit to Grand Palladium Jamaica and are especially happy that you still enjoy the various restaurants that we have on property as well as the warm and hospitable service from our team members.

We are sorry to hear, however, that your vacation was not all you had hoped for and to note we do have a PhotoShop with on-site photographers that walk the facility to capture moments, so it is unfortunate to hear you were not able to partake of this service. We hope you will return for a third visit so that we can exceed your expectations and make amends on where we fell short.

Regards

Enrico Pezzoli.

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Reviewed 25 June 2018 via mobile

We had a great time in the pool with the exercise bikes with Ricardo and Clarence... we are looking forward to our next class! The jerk chicken is amazing and the weather is fine (a little humid!). If you are hungry this is the place ... all you can eat all the time!

Stayed: June 2018, travelled with family
1  Thank bethganem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EnricoPezzoli, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded 28 June 2018

Dear Guest,

Thank you for taking the time out to share this positive review as we are thrilled that you are having a great time here on resort; particularly during our aquatic fitness sessions with Ricardo and Clarence. We hope you enjoy the remainder of your stay and we cannot wait to read about it.

Regards

Enrico Pezzoli.

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