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Traveller rating
321
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56
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All reviews express breakfast sister hotel an excellent restaurant swimming pool front desk personnel catch an early morning flight nice hotel city centre free shuttle pillows
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1 - 6 of 772 reviews
Reviewed 8 February 2020

I'm not one for moaning but I think 127€ for a night stay is only acceptable if the room warrents the price. This did not. I travel for business and use these type of hotels regularly. The room was clean and well designed. The TV small with only French channels (no where else in the world does this). The room was set up for one not two, as we had booked. One sachet of coffee, one tea bag, one pot of cream, one bottle of water ... an oversite, maybe but not acceptable at the price. The noise level along the corridor unacceptable - doors slamming, voices; not tge fault of the staff, but a design fault all the same. I would rather pay less and expect less, than pay more and have to go back and forth to reception. This hotel charges for location only.

Room tip: Unless you're French forget the TV facilities. As mentioned sparse with coffee/tea facilities and complimentary water.
Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Nikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWENAELLE P, General Manager at Hotel Escale Oceania Nantes Aeroport, responded to this reviewResponded 28 February 2020

Dear Guest,
Thank you very much for your feedback.
We are truly sorry to read your comments and share in your disappointment for the service you experienced on this occasion. In this kind of situation don't hesitate to contact directly our reception that remains open 24/24, so we can help you and solve the problem because your satisfaction is our priority. Please be assured that this was certainly not a typical experience and we hope that you will give us another chance to re-build your confidence in Oceania Nantes.
Kind regards,
Hotel Escale Oceania Nantes Airport Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

The Hotel is very good, the staff are very friendly and helpful and it is the prefect place to stay if you are flying in and out of Nantes Atlantique Airport. Although there is no restaurant in the hotel its sister hotel ( 200 yards away) has an excellent restaurant and bar.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alec H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
escalenantes, Front Office Manager at Hotel Escale Oceania Nantes Aeroport, responded to this reviewResponded 19 January 2020

Dear Guest,
We would like to thank you for taking the time to share your comments after your recent visit to our hotel. What a pleasure to read that you enjoyed your stay and particularly our close location to the airport, our staff's friendliness and service and our neighbouring 4 star hotel Oceania restaurant.
We hope to see you back again soon.
Best regards,
The Hotel Escale Oceania Nantes Airport Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019 via mobile

A perfect hotel if you have an early flight to catch at Nantes Airport. It is about 500m walk from the hotel but free shuttle bus can be arranged over the counter. The sister hotel located side by side (Oceania Nantes) is apparently more classy and comes with other amenities like indoor pool , etc but the facilities are shared between the 2 hotels. We just stayed for a night to catch an early morning flight the next day. Overall , this is a no frills hotel reasonably priced. There is nothing much around the hotel other than the usual hotel restaurants but we never tried the food. Distance to the city centre is about 6-7 km across the river.

Date of stay: November 2019
Trip type: Travelled with family
1  Thank ErnestC241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Person G, Front Office Manager at Hotel Escale Oceania Nantes Aeroport, responded to this reviewResponded 11 December 2019

Dear customer,

First of all, we would like to thank you for taking the time to share your comments on the Hotel Oceania Nantes Airport.
All feedback from our customers is important for us to ensure the level of excellence that you expect naturally in our facility. We are all committed to fulfilling our mission of providing quality service to all our customers. It is a value of the Oceania group which contains a true family soul and we wish to continue this value.
We are looking forward to welcoming you again.
Kind regards,
Hotel Escale Oceania Nantes Airport Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2019

I was in this hotel only for 1 night.
The reception person was extremely good.
Room and bed = OK.
I didn't take any breakfast.
Only few minutes from the airport and there is a bus who can bring you in case of bad weather.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fmirk0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
escalenantes, All the Escale Oceania Nantes Airport team at Hotel Escale Oceania Nantes Aeroport, responded to this reviewResponded 30 November 2019

Dear guest,
We are extremely pleased to read that you enjoyed your stay with us, and especially the effectiveness of teams, and cleanliness. We hope that if business brings you back to the area, we can host you again!

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Reviewed 28 October 2019

The hotel is conveniently located near restaurants, stores and the beach. The front desk personnel were extremely pleasant and helpful. The rooms are comfortable but each of our single beds had only one pillow which was not ideal. Overall I would recommend the hotel and I plan to stay again during my next visit to the area.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
escalenantes, Front Office Manager at Hotel Escale Oceania Nantes Aeroport, responded to this reviewResponded 3 November 2019

Dear Customer,
We are so happy to hear that you enjoyed your stay with us. Providing excellent service with a smile is truly our mission and our team loves that we can make you feel at home while you are travelling for work. It is nice to hear that we are able to be convenient for all the things you like.
Best regards,
The Hotel Escale Oceania Nantes Airport Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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