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The Venue Country Hotel
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Reviews (23)
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3 - 8 of 23 reviews
Reviewed 17 January 2018 via mobile

We arrived at the restaurant where we were seated by a friendly waiter who seated us at a table over looking the beautiful garden. The atmosphere was relaxing, creating a sense of being far away from the city. The best part of it all was the food!!!! We had the steak and the over flow burger. I'd definitely recommend the food to anyone and everyone. Chef Jacques and the manager Anthony made sure we had constant smiles.

Definitely The Venue to visit again!

Stayed: January 2018, travelled with friends
1  Thank BTCYWTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deon S, General Manager at The Venue Country Hotel, responded to this reviewResponded 19 January 2018

Dear BTCYWTS,

Thank you so much for the beautiful review!

We are over the moon to hear that you have enjoyed your visit with us and that the food met your expectations.'

I will be sure to pass your message on to Anthony and Chef Jacques.

Hope to see you back soon.

Kind regards,

Deon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018 via mobile

Good conference venue. Very comfortable rooms, lovely gardens. Good quality linen. Staff friendliness and interaction is excellent. Have been most impressed during my 2’day stay. Food above average for buffet. Relaxed, peaceful but great service and attention to detail. Nothing was too much trouble. Was very impressed.

Stayed: January 2018, travelled on business
Thank Di A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deon S, General Manager at The Venue Country Hotel, responded to this reviewResponded 18 January 2018

Good day Di A,

Thank you so much for the review.

We are pleased to hear that your 2 day stay with us was enjoyable.
We hope to see you back soon.

Kind regards,

Deon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017

This hotel and conference venue basically ticked all the boxes. Everything sufficed but nothing stood out or was exceptional. Small basic conference rooms, small basic bedrooms, same on the breakfasts, lunches and dinners.

  • Stayed: December 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 380garethv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deon S, General Manager at The Venue Country Hotel, responded to this reviewResponded 5 January 2018

Good day Gareth and thank you for your review.

Although we are a 3 star hotel, we go out of our way to treat our guest with 5 star service.

We are continuously improving our facilities and we are sure you will notice this with your next visit.

All the best for the year ahead.

Regards,

D. Steyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

We arrived on a very wet Friday afternoon to be delayed with booking arrangements as the receptionists had messed up our booking details. Bad start.
After that being sorted out we were told our rooms were given to other people as it depended on a 'first-come-first-serve' basis..Why???

The room we were offered apparently did not have a working TV [much to our dismay] so we were relocated..

Upon arriving to our new room I was very much disappointed. The walls were dirty with various evident marks thereon and the corners of some of the walls were chipped. [Is this what I had paid for???]

The shower had no door, water on the floor all over and we only had 5 working TV Channels. [Talk about substandard service overall].

The food was over priced and it did little to enjoy it.
The TV in the entertainment area was not working so we could not have background music to add to the evening for ambiance and the 'bar' was not operating either.
Major letdown for us couples who just wanted to unwind in a common area.

Needless to say, I was all to happy to checkout on Sunday morning and return to the comforts of my own home.

I will not be returning thank you very much.

Room Tip: Ask to be placed in the 'new development block'. Apparently the rooms are better
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Obakeng55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deon S, General Manager at The Venue Country Hotel, responded to this reviewResponded 5 January 2018

Good day Obakeng,

Thank you for the feedback.

Please furnish me with more details such as reservation name and date so I can investigate further.

By the sound of it, there were no more rooms available and reception had to make a plan to accommodate you in a room that was clearly not ready to be sold (hence the fact that it was available).

I apologise in advance for any discomfort you may have suffered during your stay with us.

Regards,

Deon

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Reviewed 11 November 2017 via mobile

Such a lovely relaxed afternoon spent in the gardens. Amazing finger food selection and very nice facilities for kids to enjoy the outdoors. Kind and friendly staff and naughty monkeys to add to the atmosphere. Short trip from Fourways.

Stayed: November 2017, travelled with friends
Thank Nicole R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deon S, General Manager at The Venue Country Hotel, responded to this reviewResponded 13 November 2017

Good day Nicole,

Thank you for the review.

Yes, we are blessed with beatiful views as well as naughty monkeys!
All part of makes us different and we embrace it.

We hope to see you back soon for a weekend breakaway.

Kind regards,

Deon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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