I reserved a night at this hotel and they didn’t let me check in, plus they charged me the night...all because I didn’t have a covid test saying that I don’t have Corona.

In addition, I was not informed in any of the documents I received from my reservation that this test results should be presented...
It is worth to mention that I did called telling them I was coming from Mexico and they told me that it was ok, that the only problems I could have could be at migration...

It is sad to have this experience specially when it could have been prevented if notified by the hotel since I booked it a week ago and test results take only 48hr.

Really easy transfer from airport to the property - lucky enough to stay in on eof the refurbished rooms which was extremely clean and modern. All staff provided an excepotional level of service. Would highly recommend it as the place to stay when transiting through Munich

I was here for one night for a business meeting which would happen the next day.

I got a shuttle bus from the airport to the hotel, which is a short distance. Seems to be mixed information about the cost. I wasn't charged anything, so not sure if there are 2 shuttle buses to this hotel. For the way back, we were told that the shuttle calls at terminal 1 first and then terminal 2, so it would take a little longer. So for that, we got a taxi as we had to be at our meeting on time.

I was given room 468 which was next to the elevator. Despite this, I never heard any noise from the elevator.

The room was quite unexpected. When you open the door, it's like you are stepping into a foyer or hallway. There is a place to leave your case and jackets and a wardrobe as well.

The bathroom was extremely spacious with plenty of toiletries and with proper glasses! This is a big plus for me as I really hate when hotels use plastic cups wrapped in a plastic wrapper.

Next to the foyer/hallway is the bedroom which was also spacious and plenty of room to work or relax. There is also a mini bar and an option to order room service. I am not sure what channels were on the TV - I don't speak much German so I tend not to use the TV much when I go to Germany.

I went downstairs to meet other colleagues for drinks and dinner. The waiters were very attentive and remembered orders when it came to repeat orders.

I had the salmon for dinner. I did ask for sweet potato fries, but it came with normal potatoes instead. I didn't question it as perhaps I mispronounced what I wanted or the waitress misheard me, but I didn't want to wait, so I ate it anyways. I found it quite oily though, still delicious however.

I had a good night's sleep and heard no traffic from outside.

Breakfast had a lot to choose from, hot food such as eggs, sausages and bacon, and there was also a selection of bread, fruit, cereals and yoghurt.

Very nice stay and I hopefully I have a chance to stay here again one day.