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53 - 58 of 1 189 reviews
Reviewed 14 December 2020

We stayed at this resort for 3 nights and it was beyond our expectation. The staff are friendly expecially with my daughter. The room was very clean, unique interior, every works and the bed is very comfortable.
I highly recommend

Date of stay: December 2020
Trip type: Travelled with family
Thank Chunah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jitendra Bisoyi, Guest Services / Front Office at Diani Reef Beach Resort & Spa, responded to this reviewResponded 15 December 2020

Dear Chunah,

It has been our pleasure to welcome you at Diani Reef Beach Resort & Spa and we thank you for sharing feedback about your conference with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during the stay. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of the affable service provided by Stephe and David is much appreciated.

We look forward to welcoming you again soon.

Sincèrement,
Jitendra Bisoyi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2020 via mobile

Excellent services, good ambiance and very friendly staff with owe some view of the ocean.The zuri team makes the stay worth.The monkeys too visit a times that makes the place even more epic.The water aerobics is another thing.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank kennedyo225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jitendra Bisoyi, Guest Services / Front Office at Diani Reef Beach Resort & Spa, responded to this reviewResponded 13 December 2020

Dear Kennedyo225,

It has been our pleasure to welcome you at Diani Reef Beach Resort & Spa and we thank you for sharing feedback about your recent stay with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of the affable service provided by Stephe is much appreciated.

You may write to rdm@dianireef.com when travel plans bring you back to the hotel.

We look forward to welcoming you again sooon.

Sincèrement,

Jitendra Bisoyi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2020 via mobile

Loved the place the food services and the warm staff.
The dances just crowns the whole evening that team is
It's just the best place to stay and relax. Collins the waiter is really warm and patient.
Elizabeth,Maria ,Peter,Bakari and Kadilo those guys are just amazing.

Date of stay: December 2020
Trip type: Travelled with family
Thank C7702FKbrendap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jitendra Bisoyi, Guest Services / Front Office at Diani Reef Beach Resort & Spa, responded to this reviewResponded 11 December 2020

Dear C7702FKbrendap,

It has been our pleasure to welcome you at Diani Reef Beach Resort & Spa and we thank you for sharing feedback about your stay with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during the stay. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of the affable service provided by Elizabeth, Maria, Peter, Bakari and Kadilo is much appreciated.

We look forward to welcoming you again soon.

Sincèrement,
Jitendra Bisoyi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2020 via mobile

Excellent service from the waitresses. I liked mwende Soo much she would treat me like a queen I am . ☺️ I liked my experience and I'll be back again soon to Diani reef hotel . For the breakfast I would like to make a request to you to make pastries more. As with a heavy breakfast one is insured of a good energetic day .
Thankyou

Date of stay: December 2020
Trip type: Travelled on business
1  Thank jollym281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jitendra Bisoyi, Guest Services / Front Office at Diani Reef Beach Resort & Spa, responded to this reviewResponded 5 December 2020

Dear Jollym281,

It was indeed a pleasure to have you stay at The Diani Reef Beach Resort & Spa and thank you for sharing feedback of your experience on TripAdvisor.

We are very happy to read that you enjoyed your stay at our resort. Your generous praise is very rewarding especially for Mwende, this will inspire us to scale greater heights towards excellence. We have noted your request for more Bakery items and the concerned team was well communicated.

Thank you for so highly recommending The Diani Reef Beach Resort & Spa on TripAdvisor.

The team and I hope that you have many more opportunities to visit us again in the not too distant future.

Thank you,
Kind regards,
Jitendra Bisoyi
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2020 via mobile

The resort was fine i liked our hall which was well decorated. we had our confress at oyaster hall(TRANSPARENCY INTERNATIONAL KENYA) and we were well treated by the two humble men Stephen and David. All our requirements were attended to the best.

Date of stay: November 2020
Trip type: Travelled on business
Thank U5827BNsusans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jitendra Bisoyi, Guest Services / Front Office at Diani Reef Beach Resort & Spa, responded to this reviewResponded 5 December 2020

Dear U5827BNsusans,

It has been our pleasure to welcome you at Diani Reef Beach Resort & Spa and we thank you for sharing feedback about your conference with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during the conference. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of the affable service provided by Stephe and David is much appreciated.

We look forward to welcoming you again soon.

Sincèrement,
Jitendra Bisoyi
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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