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Reviewed 28 October 2018 via mobile

Spent 6 days at the Sands with my girlfriend.
Beach is great and the resort/island is beautiful. Landscapes are incredible and the plants/tress makes a fantastic scenery in the resort and the island. Just also the rooms were the spa treatments are amazing, looking at the salt water pond in a small "forest". The animals in the island (monkeys and baboons) are kept away from restaurant and though not scared by humans, keep themselves at safety distance so are not disturbing. Attentive staff keen to please the guests Also food is good (especially made to order grilled meat and fish, and the pasta is ok).
Manager is attentive and reachable (he has meal at the main restaurant and spend some time at the bar in the evening) so he is there in case something goes wrong and asks for feedback to make sure everything is good.

Best thing was our room: the penthouse duplex was simply fantastic and big regret that the day was only 24hours as the room had several areas and a magnificent Jacuzzi on the roof.
All in all, hope is to be able to get back there again!

Date of stay: October 2018
Trip type: Travelled as a couple
4  Thank Federico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSands-Kenya, Front Office Manager at The Sands at Chale Island, responded to this reviewResponded 1 November 2018

Hello Federico,
It was such a nice experience hosting you in our resort. Our morale here at Chale Island has had a great boost thanks to your wonderful review. We are content with satisfaction knowing that your experience at our facility was awesome. To crown it all it is refreshing to know that you are looking forward to coming back. Our team is waiting with a bated breath for your return. See you in the future during any of your vacations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018 via mobile

Stayed here for 4 nights. The island and the area are beautiful, however the room we stayed in was dirty (dead spiders and dirt in the corners of the roof and the floor), the bathroom lacked mosquito net (there is a big opening on top of the wall were insects flew straight in). Two times a vasp like insect started building its nest over the bathroom sink. This was however removed by the housekeeper after making them aware. They also promised to put up a mosquito net, but they never did. Instead they sprayed the room with insect repellent, but this didn’t last for long. The buffet was ok, but we both got sick after eating the buffet the last night. The a la carte was a better option.

I would choose another place to stay next time, but we had an ok time despite what mentioned above.

Date of stay: October 2018
Trip type: Travelled as a couple
2  Thank globaltravel876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSands-Kenya, Front Office Manager at The Sands at Chale Island, responded to this reviewResponded 23 October 2018

good morning from chale island. first of all thank you taking time to write your review and all of us are happy that you had an ok time, despite the fact that we are leaving in a very open space and obviously surrounded by a lot of nature so difficult on an island in the middle of the ocean with tropical environment to have completely aseptic structures

regarding our food we feel a bit touchy about your comment you belong during your stay to a big wedding group and with all the respect considering that all of you had a such nice and very long parties for several days.... to say that you did not feel good the last night due to our food we feel your comment a bit let say superficial.....

we are sure that with a bit more of tropical destination environment experience you will choose the best place for your next vacation

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Reviewed 17 October 2018 via mobile

We went to Chale Island for our honeymoon and it was an amazing trip! The staff is very friendly and the resort is such a peaceful and beautiful place to relax and enjoy the beautiful weather. The rooms are spacious and comfortable, they offer a variety of food for the buffet and it all tastes delicious and their spa is great as well! We can't wait to go back and visit!

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank jenndaoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSands-Kenya, Front Office Manager at The Sands at Chale Island, responded to this reviewResponded 23 October 2018

It does not get more amazing than to learn that among all the destinations on earth you chose to celebrate your honeymoon with us here in Chale Island. We are extremely grateful for all the sweet things you have said about us. We are equally happy to learn that you cannot wait to return so that we can continue from where we left. Thank you and we hope to see you soon.

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Reviewed 13 October 2018 via mobile

From the moment we landed and was collected by Juna our taxi driver, and got the boat across to Chale Island there are not enough words to explain how amazing this island is. So tranquil. Recommend snorkelling if you can do it. The small lagoons that form as the tide goes out are perfect. The food was delicious, with an African/Indian vibe. We stayed in the penthouse sweet and being so high up on a good day you can see Mount Kilimanjaro in the distance and the beautiful ocean in the opposite direction.

The staff are friendly and will do anything we can. Even though we were staying for such a short time, Alexander had arranged for us to have a meal on the beach to ourselves. It’s those little extra touches that make it so special.

If you want to mix up your safari holiday with a few days to relax and switch off I would recommend this place hands down.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank jamesrA4027QS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSands-Kenya, Front Office Manager at The Sands at Chale Island, responded to this reviewResponded 23 October 2018

Hi James,
Thank you for your beautiful review with regards to your stay at our resort. We are all happy to know that you had an amazing holiday at Chale Island. You are not alone in your quest trying to find words to explain this gem of nature. More often than not, we are drowned in the mystics and beauty of Chale Island that we are suddenly unable to articulate what we are feeling.
We grab this opportunity urging you to pay us a visit again during any of your next vacation. Thank you

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Reviewed 4 October 2018 via mobile

It was just the most beautiful holiday we ever had. Chale Island is just beautiful, much nicer than the pictures. We have never met such friendly people and have been received so friendly. Unforgettable our vacation was then also through the indescribable safari at JT Safaris. We will definitely come back to Chale Island and book another safari at JT!

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSands-Kenya, Front Office Manager at The Sands at Chale Island, responded to this reviewResponded 5 October 2018

Hello Sandra,
It is so pleasing to know that your vacation at our resort was extremely unforgettable. We are tremendously excited that the stay was such a huge success. Having said that we much also express the fulfillment and pleasure we deduced from playing the host to you. We appreciate the opportunity you granted us to serve you. We are waiting with bated breaths as we eagerly anticipate your second return so that we can proceed from whence we halted.

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