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All reviews water lovers the turtle shaped pool swing bed small resort perfect place to relax little touches low tide fantastic stay our honeymoon the entire staff heaven on earth white sand ceiling fan sun loungers lobster the cottages spent nights
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Reviewed 31 January 2019

We had a great 4 night stay in the Penthouse at Waterlovers. It's a beautiful boutique hotel overlooking the Indian Ocean. We loved all the art and special touches in the rooms. Everyone was so nice-Valentina, Beryl and Veronica the property managers-were attentive, super sweet and gave us great information/advice. We had dinner 2 nights at Waterlovers, They were our best meals of our trip-intimate, by candlelight, outside overlooking the water- truly outstanding. All the waitstaff could not have been any nicer. Delicious drinks & the massage was great there too! They truly made us feel like Kings and Queens. Miss it already! Would love to return one day!

Room tip: Penthouse was great but all rooms looked good.
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank JimDole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riccardo V, Proprietario at Waterlovers Beach Resort, responded to this reviewResponded 21 February 2019

Dear JimDole thanks a lot for this great review!
It was nice to meet you and host you here.
We hope to have the pleasure to see you again.
You'll always be welcome here
All the best
from the Waterlovers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2019

i am a great believer in a properly run hotel. From the onsite management - Valentina, Beryl and Veronica - to the guys round the pool/beach and the retaurant staff - one could not have asked for anything else. They were all so attentive and could not do enough to make our six night stay more pleasurable.
Having certain dietary requirements any ammendmaents to the presented menus were actioned in their entirety.
Diani Beach itself is possibly the finest beach I have ever been on - white sand, flat and you can walk for miles.
In the eveining dinner was served on the sand by the sea shore!
The hotel is built in local style , is small which we like and as such you are a known person not just a passing face.
We will most definely return.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank brian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riccardo V, Proprietario at Waterlovers Beach Resort, responded to this reviewResponded 21 February 2019

Dear Brian S, thanks for taking the time to write this beautifull comment.
We're glad you had a great time here with us and we hope to
be able to host you again here with us
In the meantime we wish you happy holidays!
The Waterlovers Tribe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2019

We had booked and confirmed the 3-bedroom-villa but finally ended up with nothing.


First, our travel agent was holding a reservation of the villa for us. However, after some days he was informed by Waterlovers that the villa suddenly became unavailable (without any feedback in the meantime). In contrast, the villa was still shown as available on tripadvisor and all booking platforms. Challenging our travel agent again and him contacting Waterlovers again lead to no change. We watched it for some days, and a week later, we finally booked the villa online and got a confirmed booking!



The next day Waterlovers allegedly reported credit card problems. In fact, the given credit card is still valid and enabled for international transactions. Furthermore the credit card institute confirmed: There was no payment request from Waterlovers! So, the reason for payment denial was fake.

Waterlovers didn’t answer several phone calls and emails from the online booking platform’s service agents and myself. And I even tried to reach them via Skype (the owner’s Skype contact is given on their website). Waterlovers refused to answer any parties attempt for clarification. Instead they initiated a cancellation of the booking. Directly afterwards (and still today) the villa is shown as fully booked.

Things can go wrong. However, for a professional business that Waterlovers pretends to be I would have at least expected an interest to communicate with any of the involved parties, instead of inventing fake reasons on the back of their customer. Their attitude may be different once you stay there and leave your money.

Room tip: Don't trust the availability of the 3-bedroom-villa
Date of stay: January 2019
Trip type: Travelled with friends
Thank vanmiguel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riccardo V, Proprietario at Waterlovers Beach Resort, responded to this reviewResponded 2 February 2019

Dear Vanmiguel, thanks for trying to stay with us and sorry that you did not manage to book . However we can see that you never even tried to book directly with us. In fact from your review we understand that you tried to book first with a travel agency (?) and then with an online patform (??). So we really don't understand. Why do you blame us???? We cannot find any direct email or communication from your side.
We didn't receive a skype message from you (maybe there was some filter)
but next to the skype contact on our web site there also our telephone number of our reservation office and our email address. However this doesn't explain how did you rate us badly for our hospitality if you were never our guest, neither you ever tried to book through our reservation office directly, of which we can only take any responsability. And how you manage talk about us in an unfair way, if you don't even know us or talked to us? Opposite to what you state, we didn't choose this work for the money, but for the passion for hosting and meeting people, otherwise we would have not done it the way we did it. Whoever's been here would tell you. Hope there will be occasion to host you next time anyway, so you'll be able to see with your eyes. Please feel free to contact us directly for this, just to avoid other unpleasant situations. All the best. The Waterlovers extended family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2018 via mobile

We were visiting for four days and had a wonderful time. The owners have created an intimate and friendly atmosphere. Creativity shines through all of the unique details in the rooms and surrounding area. The food was fantastic. We will always remember our candlelight dinner on the beach beneath a thousand stars. Magical!

Date of stay: December 2018
Trip type: Travelled as a couple
Thank RedBearLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riccardo V, Direttore at Waterlovers Beach Resort, responded to this reviewResponded 14 December 2018

Thanks for giving us the chance to host you . It was fantiastic to meet you. We're really glad that you liked all the small touches of creativity. We hope to be able to host you again in the future.
All the best from the WL Team !

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Reviewed 8 December 2018 via mobile

This is the best holiday resort we have stayed at, and we travel a lot!
It is completely true what they say “you come as clients and leave as friends”. The fact that it is a smaller resort gives you that personable experience and the staff are just amazing, never before have we been looked after so well! For one of the dinners we had there they laid out the table for us one the beach so we could have a romantic candlelit dinner under the stars. This was one of the most amazing experiences I have ever had, eating a delicious meal under the stars to the sound of the waves - just beautiful!

We spoke to other guests who was there for the 7th time and we can definitely understand why. There is no doubt where we will go on our next visit to Kenya.

Date of stay: December 2018
Trip type: Travelled as a couple
2  Thank karolinedowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riccardo V, Proprietario at Waterlovers Beach Resort, responded to this reviewResponded 10 December 2018

Wow! Thanks to you for such a lovely review! It was great to meet you,
you're such nice people, and very pleasant guest.
We are stunned that you can consider us as your home away from home
here in Kenya and you'll always be welcome here at Waterlovers.

All the best from the entire Waterlovers extended family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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