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hdyk478076
Pretoria, South Africa

Wedding attendance

Review of Il Castello
5.0 of 5 bubblesReviewed 16 Nov 2020
The stay was very pleasant. Everything was excellent. The shuttle which was provided really added to the experience. The room and our view was excellent. The staff was very helpful and friendly. I would definitely recommend Ill Castello to people visiting Clarens.
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Brenda Oosthuizen, Owner at Il Castello, responded to this review
Responded 17 Dec 2020
Good Morning
Thank you for taking the time to write the review and share your experience. You were wonderful wedding guest and we enjoyed hosting you. (What an amazing couple) We wish you the best for 2021.

The Il Castello Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (195)
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All reviews free shuttle service boutique hotel rooftop terrace the mona lisa room amazing massage staff went out of their way public areas private balcony gorgeous views standard room special requests undercover parking sitting area mountain range beautiful place beautiful accommodation lovely weekend
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Reviewed 2 November 2020

We had such an amazing stay for the weekend. We felt welcome from the moment our car stopped in front of the hotel where Maya came to welcome us and help us with our luggage. This is 5 star luxury from the rooms, to the gardens all the way to the food and the hospitality of the staff. Will definitely see you again.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank janavanzyl1810
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2020

I want to thank each and every staff member their service were excellent especially Jan, he showed us around the hotel and the moment I left my room he was there friendly and professional wanting to know what I need. I surely felt like royalty. I recommend this 5 star hotel to everybody. I am so sorry that I was not able to use your spa but I will surely return.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Petra152
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2020

The stay was overall satisfying,staff are very friendly and helpful. The room De Angelo just did not have a great view,but still stylish and very neat and clean. The hotel overall is lovely with a beautiful garden!

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anna-Marie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2020

Stunning venue with outstanding service and delicious cousine! Mariette made sure that our engagement party was an unforgetable experience! We will definately recommend anyone to consider Il Castello when visiting Clarens!

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank abotes1966
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2020 via mobile

We stayed one night at Il Costello- how I wish it could have been longer! Our stay was absolute perfection. The Staff tended to all of our needs, efficiently and graciously. It felt as if we were at a luxurious villa in Italy. We had access to the rooftop terrace, where we relaxed on a lounger-for-two that evening- the perfect place for star-gazing. The property was very well designed and gardens well-maintained. More than likely this guest house offers the best views in Clarens. Absolutely stunning. We enjoyed a breathtaking sunrise from the terrace, and later an amazingly delicious and substantial breakfast on our terrace. Il Costello is a gorgeous property- well managed and very decadent. We can hardly wait to visit again.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank LeslieCraig-Roy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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