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Jakub M

Very nice stay!

Review of Villa Schiatti
5.0 of 5 bubblesReviewed 23 May 2024via mobile
The villa is like from the movie - such a nice environment! Staff is extremely kind, they allowed us to use the pool before the opening hours. Breakfast buffet offered so many options - everything was extremely delicious.
Highly recommended!
Date of stay: May 2024
Trip type: Travelled as a couple
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Reviewed 2 November 2023

We were at the villa in early October 2023. One word- FANTASTIC. The villa's ambience and location are outstanding- very beautiful. Aileen and the staff are wonderful and took great care of us. All of the meals were exceptional. We were with an Edible Destinations tour. The day trips to nearby cities were all well-arranged and managed. Cannot overstate how great an experience we had.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank William S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2023

My wife and adult children stayed at Villa Schiatti for 7 days. It was booked through a company that does food and wine tours. It was a great experience in every aspect. The hosts Aleen and his wife and staff were excellent. The food and wine at the hotel restaurant was excellent. The accommodations at the hotel were excellent. The tours, transportation and information was excellent. Aleen’s expertise in food, wine and Tuscany was top notch. I highly recommend this hotel, restaurant and tour.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank gregpP5937CI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2023 via mobile

My wife and I took a 6 day cooking, cheese tasting and winery tour. The staff headed up by Aleen was fabulous. Breakfast and dinner was included everyday and the meals were soooo very good. Every day was better than the previous day. And each day was very special. The one caution be prepared to walk including up and down stairs. We even went truffle hunting with a trained truffle hunting dog. This week was an experience like no other.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Richard M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2023

Honestly, im not a difficult person. In all the years travelling I slept in many places. Some were dirty and dirtcheap, others were top dollar and delivered quality. You get what you pay for is allways fair.

In my opinion villa Schiatti is not one of those places. We booked a ''superior'' two person room for 137€ for a night.
If I pay a price like this, I expect everything to be perfect.

The bathroom is old, from the look of it, it was constructed before 2000's. The shower cabin is this small that its a task to reach your feet. The door was squeaky and didn't close well. Also in some edges there was black mold, not much. It wouldn't be a big deal if I payed a reasonable price. But for this price I expect a very good shower that is clean from top to bottom, no excuses. To take something from the showerfloor, there is no other way than opening the door to reach it.

In the evening we dined in the restaurant. Food was good, but we had a lot better for less money, even in small bars all over Italy. Hospitality of the staff was not great, but not bad either.

After we returned from dinner, around 21h, we found that in the room the heater was permanently on. Temperature was 26 degrees. Upon calling reception they didn't know what to do immediately. We asked several times to fix it and eventually I went with them to technical space to turn it all off. By that time it was well past 23.30h. Eventually it got fixed and we could start to cool down the room with the airconditioning. Off course this is not what you pay for. If you want to sleep, you just want to go to bed whenever you choose.

There is also a minibar, upon opening it there was a bottle of water that was 1/3 emptied by a previous guest. Reception kindly offered to switch this for us because cleaning had forgotten to check it. But its a sign how things are done...
Tidyness could be better, dust on the closet, the mold in the shower. We even had some dead bugs hanging around on the ceiling, cracks in the paint

Allthough the ceiling is made of concrete, we could easily hear the upstairs neighbours walking around. It felt more like an Italian appartement in a normal neighbourhood then a hotel.

Breakfast in the morning was plentyfull and okay.

When we checked out and staff asked how the stay was, we were honest. But allthough they were listening, we could feel there was no interest of doing something with this. They took 4€ of the bill of the restaurant and that was it.

The whole place feels like it could use an update or a fresh wind.

Conclusion: if I could turn back time, I would per direct cancel my reservation. We slept in places that were 50€ a night which were worth there money triple times.

Almost feels like I was robbed.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank matthiasm237
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 January 2024

Dear Mr
Thank you for your opinion ,definitely we will try to do better our project .
regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2022

Beautiful villa in a splendid location. The view from the terrace is spectacular and the courtyard with its fire pits is a lovely place to sit for an after dinner drink. The food was fantastic and the host/staff were so welcoming and helpful. Rooms were very nice. Our three night stay was the best part of our fortnight in Italy. I would highly recommend.

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nigel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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