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“Great value for money...”
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Average
6 reviews
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Overview
Caravan/mobile home -
3 Bedrooms, 1 Bathroom, Sleeps 6
Minster on Sea, Isle of Sheppey, Kent, England

Reviews from our community

Average - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jayne S
Surrey, United Kingdom
1 review
“Leanne very helpful”
Reviewed 29 March 2016 for a stay in March 2016

Ordered a meal in the clubhouse for my family on good Friday. Total nine meals. Ordered our meal at 7pm still no food at 10pm There was a problem with a member of staff being rushed to hospital, fair enough. We were not told of any delays or problems in the kitchen. By 10pm everyone was getting very annoyed, understandable. My complaint was there was not enough staff to help when an emergency happens. The young girl Leanne who had to deal with loads of angry guests, dealt with everyone politely and professionally. As she had only started working there from beginning of March, \I would like to say well done Leanne.
My other fault was as the weather was really bad, The caravans could do with a small path leading to the front doors, as we had to walk in loads of mud to get anywhere.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suejohnst...
Portsmouth, United Kingdom
Level 5 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Tread full holiday park. Please don't go there”
Reviewed 19 October 2015 for a stay in October 2015
1
person found this review helpful

Apart from 2 Receptionists Laura and Hope. The whole park and caravan were dreadful. Filthy caravan. Most of equipment was missing. No Kettle, no baking items. Heating not working, television didn't work properly. Filthy bedrooms and toilets. Photos to follow. Long dog hairs everywhere. Place hadn't been cleaned for weeks. No access to beach. Despite brochure saying there was access to beach. It was miles from anywhere. If it was last holiday place in the world. I wouldn't want to ever go back there.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing
Liked least: Everything
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derren M
London, United Kingdom
1 review
“Slipping Standards”
Reviewed 14 October 2015 for a stay in October 2015

We enjoyed our recent stay at Ashcroft, this was a late honey moon to replace the disaster that we had at a hotel booked with shearings Holidays, as reviewed previously. Ashcroft is a lovely site, however, the club house plays the music way to loud. We could clearly hear it in our caravan and we were some meters away. We only ate one evening meal there as the music is cranked way up. Also the cleaning standards have slipped a bit. It will be interesting to see if they have slipped any more on our next visit in June 2016.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: being a disabled accessable caravan
Liked least: music in club house way to loud
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xto2015
Greater London, United Kingdom
1 review
“Great value for money...”
Reviewed 7 September 2015 for a stay in September 2015

Was well attended to and issues raised were quickly resolved. Fantastic holiday trip with my family. We shall visit again.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leef661
Middlesbrough, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect”
Reviewed 3 June 2015 for a stay in May 2015
1
person found this review helpful

Very Highly recommended stay, accommodation was above and beyond what we expected or stated in the ad, very clean, comfortable nice location, plenty to do on the site, well supervised swimming pool and site in general, will stay again Thanks.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Easy laid back atmosphere.
Liked least: nothing i can think of.
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jun 2015
Glad you enjoyed your stay. Welcomed back any time
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
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