We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Booking.com
R 1 394
Priceline
R 1 394
Doubletree
R 1 394
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (1 751)
Filter reviews
1 751 results
Traveller rating
927
601
140
50
33
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
927
601
140
50
33
Show reviews that mention
All reviews double tree woodstock area loft suite cape town old biscuit mill shuttle service free shuttle the hotel offers excellent hotel excellent stay water front table mountain comfortable rooms waterfront uber gym conference
Selected filters
Filter
Updating list...
163 - 168 of 1 751 reviews
Reviewed 8 July 2019

This is our first trip to South Africa and it started with the Double Tree after we landed in Cape Town. Check in was very smooth, the room was large and comfortable. We have stayed in many hotels worldwide and the restaurant food and service was in the top 10% of our stays.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank bill73green
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BBow1, Manager at DoubleTree by Hilton Cape Town Upper Eastside, responded to this reviewResponded 3 August 2019

Dear bill73green,

Thank you for your wonderful review! We are delighted to hear that you enjoyed you stay with us and you loved the food that our restaurant has to offer. We hope that you enjoyed the rest of your travels in our beautiful country and we hope to see you return soon.

Regards,

Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2019

My wife and I stayed here from 24 to 27 June 2019 - mid Winter in Cape Town. We found the location ideal - not too far from the City Centre but also not too near. Easy access to freeways and the main attractions being Table Mountain, Kirstenbosch, V&A, etc. Everything is generally 20 minutes away much to my wife's amusement!

The staff were excellent always offering that mother city smile and easy conversation. An issue with the aircon in our room was seen to very quickly. The room and bathroom were ideal for us, not cramped. The view from the room over the mountain was great. There is also an iron and ironing board in the room.

Breakfast was fantastic with a wide variety of treats. The staff were also exceptional and efficient.

Room tip: Ask for upper floors.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank A K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BBow1, Manager at DoubleTree by Hilton Cape Town Upper Eastside, responded to this reviewResponded 6 July 2019

Dear A K,

Thank you for taking the time to write about your experience at DoubleTree By Hilton, Cape Town. It was an absolute pleasure having you stay with us and we are delighted to hear that you enjoyed the facilities we had to offer, as well as the convenient location to where you needed to be.

We look forward to seeing you soon!

Regards,

Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

For the price that you pay, this hotel is beyond your standard expectations. It is super modern, clean and comfortable. Most importantly, every staff that I came across were extremely friendly and eager to provide the best hospitality service possible. Definitely an outstanding hotel with great value!

Date of stay: June 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Camper65119793666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BBow1, Manager at DoubleTree by Hilton Cape Town Upper Eastside, responded to this reviewResponded 26 June 2019

Dear Guest,

Thank you for your wonderful review. We are delighted to read that you enjoyed your stay and you had an all round great experience. We look forward to welcoming you back, where your warm cookie awaits!

Regards,

Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2019 via mobile

Beautiful hotel tucked in a industrial area. At first I was like where am I? Once we found the hotel I was more comfortable. Beautiful reception area. Rooms kinda need more of an uplift and style...very basic and plain. Breakki is average but lots of pastries etc. Upon arrival you receive a warm cookie..very nice idea. Each guest has to pay for parking of R60 which I thought is silly as you paying quite alot for the room.

Date of stay: June 2019
Trip type: Travelled on business
1  Thank Smitten4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BBow1, Manager at DoubleTree by Hilton Cape Town Upper Eastside, responded to this reviewResponded 26 June 2019

Dear Guest,

Thank you for taking the time to write a review about your stay at the hotel and that you appreciated the hotel reception area. We are always striving for excellence and appreciate your feedback.
DoubleTree by Hilton is located in trendy Woodstock, where we are fortunate enough to be walking distance from artisanal coffee shops, microbreweries as well as a selection of factory stores.
We look forward to you returning soon, where your warm cookie awaits!

Regards,

Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2019

Enjoyed our stay. The warm biscuit was a delightful surprise. The room was adequate and more than met my expectations. The breakfast buffet was extensive and well stocked. The bar service in the afternoon was a little limited as there was no one around to serve us however once we brought this to the attention of the reception desk it was resolved.

Date of stay: February 2019
Thank AnnemarieG407
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BBow1, Manager at DoubleTree by Hilton Cape Town Upper Eastside, responded to this reviewResponded 26 June 2019

Dear Annemarie,

Thank you for taking the time to write your review about your stay at DoubleTree by Hilton Hotel. We are thrilled to hear you enjoyed your room and the breakfast buffet selection We apologize there was no one at the bar when you arrived, and have acknowledged this concern of yours.
We hope to see you soon, where your warm cookie awaits!

Regards,

Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews