After booking the villa at the end of February 2016, for two weeks in early August 2016, my family and I were very excited to come to the amazing villa. As all of the family comes from the UK, everyone lives there, except from my family, who lives in Singapore, meaning we were very excited to see them all, especially in a foreign country for them. It looked superb from the pictures, but after arriving at the villa, it was clear to everyone that the villa was even better than the pictures. The staff we excellent, not to mention the food. Everyone loved Breakfast, Lunch and Dinner, with it always being on time even with 8 adults and 4 children, they had a lot too cook, but without fail it was never late. The Villa Manager, E, was excellent, especially when one of the family members spent a couple of nights in hospital, after being affected by mosquito bites - and finding put she is allergic to them, and another family member pulling a ligament in her an ankle. E assisted all the way. The staff were very kind, smiley and friendly - all very nice. They did there best to speak English, as we did Thai, which they very kindly assisted us on. The two pools were amazing, one being warm, and one cold, there was even a lovely jacuzzi! With the kind staff putting in a few pool toys, for the children, pumping them up at first, and two of the children getting two pool toy Dolphins, which E pumped up. The housekeeping was superb, always a lovely clean, nicely kept room. The rooms were fantastic! There were kayaks, which were excellent. The beach was good too, a bit pebbly, and rocky, but the sea was really nice. There were rocks to climb over, which the children all loved! The sitting room was really nice, and the dining area. The Wi-Fi was good too. The film night was stunning, an amazing view, and just absolutely incredible. Only a ten minute drive from the airport! All the family had a massage, and everyone loved them. The lady that did it was nice, gentle and also friendly. In the end the food and beverage was a low price, considering are two week stay. A fantastic villa and holiday, just wish we could stay longer! Without any doubt in my mind we will be re-visiting this amazing villa again.
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The villa is huge with 6 bedrooms on three levels with 2 pools and a Jacuzzi. The outdoor seating area was unusable at times due to mosquitos. That may have nothing to do with the villa itself but the time of the year. They did provide bug spray all over the villa My bedroom door was very difficult to open as it had no handle! The private beach was not well maintained and unusable due to too much debris.
That being said the service was amazing. The staff was friendly and the chef was incredible! We had some amazing meals at the villa. Chaweng beach is just a 5 minute cab ride as is the airport.