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Reviews (6 022)
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Reviewed 2 April 2018

Lovely hotel, would definitely recommend. The only minus is the hills to and from the hotel! food was really good, bed clean and comfortable. Plenty of quiet areas if needed, really good for families..

Room Tip: A bit of updating needed
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
Thank karen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live F, Director de Relaciones Públicas at Be Live Family Costa los Gigantes, responded to this reviewResponded 3 April 2018

Dear karen c,

Thank you for taking the time to leave a comment about our hotel.

We are very happy you chose our Hotel Be Live Costa los Gigantes for your holiday.

Thank you for your kind comments and we hope to see you again!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

I usually do not like all-inclusive hotels, we booked here because the rest of our family did. We had a great time, the food was excellent, the place has many activities for children and the pool area is nice too. It is close to the beach and the rooms where big and clean. We were in a superior room in the renovated area.

Stayed: February 2018, travelled with family
Thank Mariella T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live F, Director de Relaciones Públicas at Be Live Family Costa los Gigantes, responded to this reviewResponded 3 April 2018

Dear Mariella T,

We would like to express our gratitude for your kind words and having spent your time to pass us your impressions. It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated.

Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here.

We hope to see you again soon.

Kind regards,


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Stayed at the hotel late March. Hotel was very clean, rooms cleaned everyday and all the staff were very pleasant and helpful. Great choice of food in the restaurant for breakfast lunch and evening meal. Animation team were very good with the children, especially around the pool area (Activities etc). We enjoyed a great cocktail making session by the pool. Our 9yr old loved the pool and the climbing activities. This hotel is fantastic for families and would definitely return, great sea views and the weather was fab.

Stayed: March 2018, travelled with family
Thank Andrew V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live F, Director de Relaciones Públicas at Be Live Family Costa los Gigantes, responded to this reviewResponded 3 April 2018

Dear Andrew V,

Thank you very much for the excellent comments about Be Live Family Costa Los Gigantes Hotel in your recent stay.

Thanks for the positive comments about our fantastic and helpful staff. Thanks also for the good comments about our great buffet and immaculately clean. These are great comments which help us to continue growing and providing our customers the best of us. I personally tell to all the staff your good comments about the Be Live Family Costa Los Gigantes Hotel.

Thanks for recommending our hotel and we are looking forward to welcoming you and your family once again.

Yours Faithfully,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Generally Nice clean big rooms. Issue with ants in one and had to ask 4 times before someone came to spray them. Food was excellent - no issues whatsoever and a huge choice. All inclusive drinks not so great - only one cava in hotel - not even another choice of sparking wine if you wanted to buy something better. Weather wasn’t great but there was some nice places to sit around the hotel - inside and out. Hotel a bit on the big side for us and prob very busy in height of season. The night time theatre was nice - entertainment ok - Michael Jackson night was good. Disappointed on last day when my new scarf ‘disappeared’ from the baggage room while our cases and jackets were there for storage until time to depart. Someone else’s jacket also went ‘missing’ same day, so be careful what you leave in the baggage room. Apart from that break was nice and would have been better had the weather been good but no one can control that. Would we return. Prob not - best thing about the hotel - rooms, food, and the daytime entertainment was cheery

Stayed: February 2018, travelled with family
1  Thank Carolynj29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live F, Director de Relaciones Públicas at Be Live Family Costa los Gigantes, responded to this reviewResponded 14 April 2018

Dear Carolynj29,

First of all we would like to thank you for taking your time sharing your review.

We want to thank you for your kind words to our hotel although we are very sorry that we didn´t fulfill your guest´ expectations.

Regarding the sparkling wine, we have at least three more choices with extra cost at hotel (we work with Freixenet).

We feel very sorry after reading that your scarf disappeared that day, but although the entrance of our luggage room has CCTV, we always recommend to keep everything inside the suitcases or if is very important in the safes, as we can have between 600 or 700 people arriving and departing everyday and everybody goes inside of this room to leave the baggage.

In other and, we are happy to read that you have enjoyed our hotel and want to come back, do not hesitate to contact us before arrival with any request.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Another excellent week at this hotel, staff so helpful and efficient, facilities just right (8 in party 4 adults 4children) looking to book for next year. Any problems such as hot water or dirty shower head dealt with immediately . Transport to and from room with luggage. Thank you.

Room Tip: Most rooms have sea view
Stayed: March 2018, travelled with family
2  Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live F, Director de Relaciones Públicas at Be Live Family Costa los Gigantes, responded to this reviewResponded 2 April 2018

Dear Terry F,

Thank you very much for taking your time to write a review of your stay.

Thank you for your kind comments about our work, we know in a 518 rooms hotel, can exist some problems and our staff work very hard to avoid them or fix them. Thank you for understand this, and appreciate our hard work.

You are more than welcome if you decide to come back.

Kind regards,

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