Good day,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your recent visit didn’t live up to the standards you’ve come to expect from us. We truly appreciate your long-standing support and loyalty over the years.
We understand your concerns about the outdoor area and the state of the umbrellas and tables. Please know that we take your comments seriously, and we're already looking into ways to improve the overall cleanliness and upkeep of the space, especially as we head into the busy season.
Regarding the food, we sincerely apologize for the disappointment. We are always working to improve and will certainly take your feedback into consideration as we continue to refine our offerings.
We do hope you’ll give us another chance to provide the experience you’ve enjoyed in the past. Thank you again for your input, and we look forward to welcoming you back soon.
Kind regards,
On Huisie team