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Reviews (79)
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All reviewsself catering unitthe riverload sheddinggreat place to stayvenueforest
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4 - 9 of 79 reviews
Reviewed 5 January 2018

We stayed in one of the nicer rooms, House 2 or something (with no covered parking). The room itself was very nice. In terms of general service and care, detail seems to be lacking. No toilet paper in the room when we got there. I reported it and had to o ask again, just to discover they sourced it and kept it in reception. Service in restaurant and reception also very "relaxed" , i.e. taking too long. This is especially true if you are over for a quick stay and trying to do things on timelines.

Had a pleasant stay though.

  • Stayed: December 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank henniec2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

We arrived at 15H30 and the room was not ready. We had to wait till 17H30 to book in. The room was not cleaned properly. The cleaning staff only clean around the beds and couches. Found papers under beds. The grass was very long. Spider webs at the braai area. I now it is outside but a duster will get rid of that. Staff was friendly.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 228ulrichg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

The breakfast was filling and quiet some variety and the the dinner and drinks the night we checked in was also great and pricing so reasonable, the was confusion with our rooms but was offered alternatives the rooms are not 5 stars but they’re comfortable and clean except for the glasoamd plates at the self catering unit but overall experience besides the drama experienced was awesome 7/10 and it’s close to all the main attractions

Stayed: December 2017, travelled with friends
Thank ponya2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017 via mobile

Booked in (no.48) here to be able to explore the surrounding areas and points of interest.
Had to remind myself it's a 3 star as it was not up to scratch.
The room inside is good. Let diwn: the shower is in the bath do having to jump over all the time...not nice. The plumbing was noisy. Every time you or the neighbours flush the toilet the whole building seems to shudder. No tv channels to watch.
On the bright side: the food and drinks was good. We had breakfast included so that was good.
No power due to power supply company area cuts (load shedding) twice a day but they manage it well will a backup generator.
Location is good to be able to explore graskop and other popular sights.

Stayed: December 2017, travelled as a couple
Thank TanyaThumbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017

We arrived and wa welcomed by a very incompetent host. We were informed that there were no power and that the unit we were booked in had no backup generator. We however had to pay the full amount. There we no hot water to shower. Never ever again.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 620gertm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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