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Wander561195

Great holiday and location

5.0 of 5 bubblesReviewed 03 Aug 2024
Just got back from a 5 day stay and me and my kids had an amazing time. Excellent room location, which was very clean as was the hotel itself. The staff and entertainment staff were brilliant could not fault them at all. My kids were entertained each day at kids club which they really enjoyed. The hotel is located in a very accessible place for all, near local shops, restaurants, bus stops, taxi service, aqua park, theme park and right on the beach. I was half board and happy with that choice as there are a few rules around what you can and can't have with an all inclusive package which is a bit strange. Food was good, average for Europe, however could have been more option for vegetarians or vegans. Cocktails could have done with a bit more alcohol especially when your paying for drinks as they taste more like very sweet fruit juice with so much ice. Pool view rooms may get quite noisy at night as the entertainment is on the outside terrace and shows can last until 23:30 at night so may need to bate this in mind. Overall we had a very good stay and would definitely return.
Date of stay: July 2024
Trip type: Travelled with family
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All reviews bar staff half board goldy club every night sea view water park kids club building site great holiday beach bar pool area door step beach is lovely location is fantastic plenty of choice a short bus ride family holiday
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Reviewed 2 August 2024

Lovely hotel and perfectly situated on the beach. Had a small issue with the fridge in the room not being cold but this was rectified immediately. Only tip I can give is not to go to the small supermarket next to the hotel very expensive. Plenty of bars and shops nearby.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lesley H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2024

A very nice hotel, good pool nice rooms with a beautiful veiw from the balcony however if you plan on getting to sleep at a reasonable time or have young children with you this is not the place. One night we were kept up till midnight because of a michael jackson impersonator singing very loudly outside. Other than this it was an amazing hotel and we really enjoyed our stay, the town was all tourists and if you were looking for a more traditional spanish experience try to get closer to a city and, breakfast was deeelicousssss

Date of stay: July 2024
Trip type: Travelled with family
Thank Robyn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2024

I had a very disappointing experience at Golden donaire beach. Upon returning to my room, I found that the cleaning staff had simply taken the top blanket from the floor and placed it back on the bed without replacing it with fresh linens. To make matters worse, there was sand on the bed, which clearly indicated that the linens had not been properly cleaned or changed.This lack of attention to hygiene and cleanliness is completely unacceptable. A hotel's primary responsibility is to provide a clean and comfortable environment for its guests, but my experience was far from that. It's alarming to think that such basic standards were not met, especially when cleanliness should be a top priority.I strongly urge the hotel management to address these issues and ensure that proper cleaning protocols are strictly followed. I cannot recommend this hotel based on my experience, as it was both frustrating and deeply disappointing.

Date of stay: July 2024
Trip type: Travelled with family
3  Thank NorthStar53025935381
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GOLDEN DONAIRE BEACH, Guest Services / Front Office at Golden Donaire Beach, responded to this reviewResponded 2 August 2024

Dear NorthStar53025935381,

Thank you very much for your comments.

We were aware of all the inconveniences you found that we tried to solve. Fortunately your comments do not correspond to the reality of our hotel, as you can also see in the vast majority of very positive reviews that our guests leave us.

Have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024 via mobile

We are a family of 2 adults and 2 teenagers. It is a clean, top quality hotel with friendly staff. The 1 bedroom family room was a perfect size for us. Great facilities, excellent entertainment and a wide range of activities for all ages.
We loved the location right on the beach, with a range of shops nearby.
We were half board and the range of food at breakfast and dinner was great, something for everyone.
The entertainment team were brilliant. It was refreshing to have entertainment not just focused on small children. There were also teenagers and adults activities with various sports on the beach, quizzes and evening tribute bands and magicians etc.
We were lucky to be there for a huge firework display on the beach.
Will definitely be booking again for next year. We spoke to some other families who have holidayed there many times and they’ve all given great feedback.

Date of stay: July 2024
Trip type: Travelled with family
Thank ChloeB887
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2024

The staff are very polite and helpful any time of the day. Beds a bit too firm for our liking. The food we did not like could be a bit better. They could put air conditioning in the hallways of the hotel as it is hot when waiting for the elevators they can take ages to come at times, probably because everyone was moving around at the same time.

Date of stay: July 2024
Trip type: Travelled with family
Thank Kaiyah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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