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Fiorella B

Best hotel in Piura

5.0 of 5 bubblesReviewed 18 Mar 2024
A beautiful experience. Wonderful place, common areas are top 10, the breakfast was great, the pool as well. The staff is efficiently good, specially Ivan Saldaña, he is the conserje and do a splendid job over there. I recommend Los Portales 100 👍🏼👍🏼👍🏼
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this review
Responded 19 Mar 2024
Dear Fiorella
We appreciate the time taken to tell us about your recent experience at LP Los Portales Hotel Piura , we are very happy that you have enjoyed your stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing us, we hope to welcome you very soon.
Kind regards,
Zuelika Rodríguez
General Manager
LP Los Portales Hotel Piura
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews beautiful hotel front desk staff the main square recommend this hotel included in the price comfortable bed air conditioned nice breakfast juice star hotel nice location city ivan wedding cathedral signal internet
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2 - 7 of 1 170 reviews
Reviewed 24 February 2024 via mobile

Top quality hotel with large comfortable rooms .Best pillows ive had in years.
Breakfast tasty with a good selection.
Lunch excellent albeit a bit short on volume
Wifi and tv good
Staff very friendly and efficient
A nice place to stay and i will return

Date of stay: February 2024
Trip type: Travelled solo
Thank WHISKASyKANGOU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 27 February 2024

Dear Guest
We appreciate the time taken to tell us about your recent experience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing us, we hope to welcome you very soon.
Kind regards,
LP Los Portales Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2024

Nice hotel, well located. The personal in all áreas very attentive. The rooms super comfy and clean. This hotel show the Spanish colonial culture in Piura.
The meals are really good as well local drinks.
If I'm back in Piura definitely I'll stay here again.

Room tip: Good internet connection if you plan to work.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Alessamdra P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 13 February 2024

Dear Alessamdra
We appreciate the time taken to tell us about your recent experience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing us, we hope to welcome you very soon.
Kind regards,
Zuleika Rodriguez
General Manager
LP Los Portales Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2024

Classic traditional hotel, very comfortable and enjoyable atmosphere. this is a very pleasant place to stay across from a city Plaza. There are a number of restaurants, coffee shops in ice cream places in the area. The hotel also has a very pleasant restaurant.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank brucerL2840BH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 3 February 2024

Dear Brucer
We appreciate the time taken to tell us about your recent experience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing us, we hope to welcome you very soon.
Kind regards,
Zuleika Rodriguez
General Manager
LP Los Portales Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2023

Very bad experience doing the payment. We were three guests, each did their reservations and payment in a diferent way and the three of us had issues. It took too long to check out for that reason, and we didn't even get solutions. Be very careful with your cards with this hotel.

Date of stay: November 2023
Trip type: Travelled on business
Thank 498jimenad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 22 December 2023

Dear Jimena
On behalf of the entire hotel team, we want to thank you for telling us about your recent stay at LP Los Portales Hotel Piura . The comments of our guest are a very important tool for us, so we would like to ask you to detail your experience a little more.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Los Portales Hotel Piura and we look forward to welcoming you very soon.
Kind regards,
Zuleika Rodriguez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2023

Great location, friendly staff, clean, great food y overall a great place to stay. The front desk staffing were so professional and super friendly. Shops and restaurants were within walking distance. I would definitely recommend this place.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank MelaniaMacedo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 8 December 2023

Dear Melania

We appreciate the time taken to tell us about your recent experience at LP Hotel Piura, we are very happy that you have enjoyed your
stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Hotel Piura, we hope to welcome you very soon.

Kind regards,

LP Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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