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Jimena D

Do not recomend it

1.0 of 5 bubblesReviewed 15 Dec 2023
Very bad experience doing the payment. We were three guests, each did their reservations and payment in a diferent way and the three of us had issues. It took too long to check out for that reason, and we didn't even get solutions. Be very careful with your cards with this hotel.
Date of stay: November 2023
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this review
Responded 22 Dec 2023
Dear Jimena
On behalf of the entire hotel team, we want to thank you for telling us about your recent stay at LP Los Portales Hotel Piura . The comments of our guest are a very important tool for us, so we would like to ask you to detail your experience a little more.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Los Portales Hotel Piura and we look forward to welcoming you very soon.
Kind regards,
Zuleika Rodriguez
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1 169)
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All reviews beautiful hotel front desk staff the main square recommend this hotel included in the price comfortable bed air conditioned nice breakfast juice star hotel nice location city ivan wedding cathedral signal internet
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6 - 11 of 1 170 reviews
Reviewed 6 December 2023

Great location, friendly staff, clean, great food y overall a great place to stay. The front desk staffing were so professional and super friendly. Shops and restaurants were within walking distance. I would definitely recommend this place.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank MelaniaMacedo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 8 December 2023

Dear Melania

We appreciate the time taken to tell us about your recent experience at LP Hotel Piura, we are very happy that you have enjoyed your
stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Hotel Piura, we hope to welcome you very soon.

Kind regards,

LP Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2023

Great Service all around, beginning at reception , the concierge Ivan Saldana ga e is the excellent service, Also, Amado at the dinner room gave us superb service during breakfast. Kudos to the hotel for hiring such high quality employees!

Room tip: Look for Ivan and Amado they both gave us excellent service
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank rodolfovV4722DR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 23 November 2023

Dear Mr. Rodolfo

Thank you very much for your kind comments, especially for your gratitude for our staff service. We will recognize them for their excellent job and let them know about your comments, Your total satisfaction is always our goal.

Best regards

Zuleika Rodriguez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2023 via mobile

Very good hotel nice staff rooms clean
One problem not enough soap and towels on the bathroom
The food was very good hhhhhhhhb
The weather was very not in the city of Piura it was also raining
The first couple of day it was sunny but hot
At night the temperature changed

Date of stay: November 2023
Trip type: Travelled on business
Thank Diego V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 23 November 2023

Dear Diego

Thank you so much for your comments. We hope you had a very nice time, and got to enjoy all that our hotel and Piura had to offer! Thank you so much for staying with us.

We look forward to seeing you soon

Best regards

Zuleika Rodriguez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2023

The staff was fantastic!!! Ivan was so helpful! Management should be so proud of this employee. Thanks to all at this hotel. 5 + stars...James/Lesly-USA. Also a shout out to Junior, he also was very helpful with Ivan.

Room tip: Very nice hotel and great bar with Miguel as the bartender.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LeslySterk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 6 December 2023

Dear Lesly Sterk
We appreciate the time taken to tell us about your recent
experience at LP Hotel Piura, we are very happy that you have enjoyed your
stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations;
therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Hotel Piura, we hope to welcome you very
soon.
Kind regards,

LP Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2023 via mobile

Fantastic location on the Placa de Las Armas. A good 4 star hotel, with nice and quiet rooms, friendly staff, and a super swimming-pool. Beautiful interioror. Frankly Piura is a rather ugly and uninteresting city, so we.were glad to have a great hotel!

Room tip: Check if there will be any late night parties (eg weddings) when you arrive and choose room according to potential disturbance
Date of stay: July 2023
Trip type: Travelled as a couple
Thank E681DIjonathans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuleika Rodriguez, General Manager at LP Los Portales Hotel Piura, responded to this reviewResponded 6 December 2023

Dear Jonathans
We appreciate the time taken to tell us about your recent
experience at LP Hotel Piura, we are very happy that you have enjoyed your
stay and the personalized attention we provide.
We continuously strive to meet your needs and expectations;
therefore, your feedback has been very valuable to us.
Thank you again for choosing LP Hotel Piura, we hope to welcome you very
soon.
Kind regards,

LP Hotel Piura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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