We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Andrea W
Lyon, France

Compromised my safety

1.0 of 5 bubblesReviewed 08 Nov 2017
The hotel is clean, comfortable, has a small pool and good buffet breakfast. However, several days before my arrival I contacted the hotel to book a taxi pick up from the airport. This was confirmed by the hotel, but when I arrived at the airport in Piura there was no taxi waiting for me. I waited but no taxi came. I just arrived in the country and didn't have a Peruvian number so I couldn't call, and so I went with one taxi driver who turned out to not be official and was parked outside of the airport parking lot. I didn't know which direction the hotel was from the airport etc., The fact that the Gran Palma driver was not there compromised my safety, as I am a young, female foreigner travelling alone, with ALL of my belongings, including my laptop. When I arrived at the hotel I explained to the Secretary what had happened. She didn't know why the taxi driver wasn't there and apologized, however I didn't feel listened to.This stressed me out. I wrote a respectful email back to the woman who had confirmed the taxi explaining what happend and never received a response. This did not give me a good impression of the hotel. I won't stay there again and wouldn't recommend that foreigners unfamiliar with Piura stay there either.
Date of stay: November 2017
Trip type: Travelled on business
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
Living room
R 296
  • Priceline
  • Agoda.com
    R 297
1.0 km from Hotel Gran Palma Piura
Free Wifi
R 619
  • Priceline
  • Agoda.com
    R 621
  • Vio.com
    R 621
1.5 km from Hotel Gran Palma Piura
Free Wifi
Free parking
R 481
Fully refundable
No prepayment needed
  • Agoda.com
    R 482
1.5 km from Hotel Gran Palma Piura
Free Wifi
Free parking
Living room
R 367
Fully refundable
No prepayment needed
  • Priceline
  • Agoda.com
    R 367
2.1 km from Hotel Gran Palma Piura
Facade/entrance
R 354
Fully refundable
No prepayment needed
  • Priceline
  • Agoda.com
    R 355
1.5 km from Hotel Gran Palma Piura
  • Expedia.com
  • Agoda.com
    R 709
  • Booking.com
    R 1 136
1.3 km from Hotel Gran Palma Piura
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    R 1 262
  • Agoda.com
    R 974
  • Priceline
1.1 km from Hotel Gran Palma Piura
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    R 1 209
  • ZenHotels.com
    R 1 015
  • Official Hotel
1.1 km from Hotel Gran Palma Piura
Free Wifi
Free parking
Get rewarded with One Key
  • Official Website
  • StayForLong
    R 1 662
  • Booking.com
    R 1 855
1.8 km from Hotel Gran Palma Piura
Free Wifi
Free parking
Get rewarded with One Key
  • Official Website
  • Booking.com
    R 1 377
  • Priceline
1.8 km from Hotel Gran Palma Piura
Free Wifi
Free parking
View more hotels in Piura
Reviews (124)
Filter reviews
124 results
Traveller rating
39
40
35
6
4
Traveller type
Time of year
LanguageAll languages
Traveller rating
39
40
35
6
4
See what travellers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 124 reviews
Reviewed 19 May 2017 via mobile

Modern small hotel with a small pool on the first floor. Staff is nice. Breakfast buffet is good and rooms have air condition and TV. Bathroom a bit small though. Conveniently located near the open plaza mall. Recommendable.

Date of stay: May 2017
Trip type: Travelled on business
Thank Franco_Reviewer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2016

If you wish to stay in Piura safely and have some confidence in your whereabouts in that city do not hesitate to stay in this hotel...I stayed quite happily and secure 4 nights and really recommend it to anybody who visit PERU and PIURA....friendly atmosphere nice room service and most of all the people at the Reception.....muchas gracias you make my stay happy and safe...Andrew Donayre

Room tip: rooms by the windows are quitter also good views
Date of stay: October 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jorge C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2016

The Grand Palmas has it all. The rooms are clean, comfortable beds and ensure. The hotel has a pool which is fantastic after a hard day being a tourist. There is also a small gym for a mini workout. The restaurant provided a great breakfast with quality fruits and juices as extras. The staff are super helpful with Fernandez speaking good English. Fernandez arranged a day trip for us through his network. Many thanks for a lovely stay.

Room tip: Ask for a room facing east to avoid evening sun in your room.
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Sam and Linda L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 December 2015 via mobile

Arrived to this hotel Friday Nov .27, with 4 friends, all of of us riding our bikes from Quito, Ecuador. The girls on the reception counter, were very kind, since my reservation was modified on the spot, with absolutely due diligence. One of my friends carries insuline, and they immediately offered a small fridge to keep it cool. Nice gesture.
The prices were good, room clean, and beds good enough to have a nice sleep.
Across the street, there is a nice restaurant, where you can have all sorts of Peruvian cuisine at affordable prices, so you do not need to walk or ride a cab to enjoy a nice meal.

Date of stay: December 2015
Trip type: Travelled with friends
Thank Jimmycab51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2015

Traveled for business.

Internet - fantastic, worked great. Slowed down a bit at night when there was a conference hosted and more guests, but generally worked really well.
Quality of service- great. Staff was extremely welcoming and professional. Check in and check out were easy. I was able to check in a bit early, which was great.
Cleanliness of room/hotel - squeaky clean. Breakfast was served by the pool one day,
Hotel amenities - I was amazed at the amenities - gym machines were brand new and fantastic! they had a foam roller and balance ball! The pool was clean, great and big enough to swim laps. Restaurant had good options and food was tasty and fresh.
Hotel location - extremely central, on the Plaza de Armas, easy walking distance from Oltursa and Cruz del Sur bus stations and movie theaters, location could not possibly be better.

Generally, I loved this place and was sad to leave. Would stay again. Great deal for the price (discounted through hotels.com)

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Kb1043
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews