Traveled for business.

Internet - fantastic, worked great. Slowed down a bit at night when there was a conference hosted and more guests, but generally worked really well.
Quality of service- great. Staff was extremely welcoming and professional. Check in and check out were easy. I was able to check in a bit early, which was great.
Cleanliness of room/hotel - squeaky clean. Breakfast was served by the pool one day,
Hotel amenities - I was amazed at the amenities - gym machines were brand new and fantastic! they had a foam roller and balance ball! The pool was clean, great and big enough to swim laps. Restaurant had good options and food was tasty and fresh.
Hotel location - extremely central, on the Plaza de Armas, easy walking distance from Oltursa and Cruz del Sur bus stations and movie theaters, location could not possibly be better.

Generally, I loved this place and was sad to leave. Would stay again. Great deal for the price (discounted through hotels.com)

A reasonable business traveller hotel. Like a 3.5 star in North America. Clean and compact rooms. Wifi is OK. Breakfast is light continental - only satisfactory. Quiet rooms.
Rooms had mosquitoes after staff cleaned the room, so they probably leave the door open when cleaning.