First impression excellent! Sadly the receptionist ,when asked where we were on the map, marked the wrong spot-hence we had a 1 hour plus walk to find plaza de armas (which is actually 5 mins walk from the hotel !). How can a receptionist NOT know the location of their hotel??? She also toldus the wrong bus station to buy tickets for Chiclayo and that there were only 10pm buses!!!! Actually the bus station for chiclayo buses is just up from the hotel(on sanchez cerra) and the buses run every hour!!!(try a company called Linea!) When we asked if their restaurant was open she told us there is no restaurant.The first morning breakfast was served in our room and lo and behold the next day we were told we could have breakfast on the 4th floor!! So we were charged for room service that we didn't ask for. Breakfast pretty basic,anyway. Room, very clean and new but very noisy-from the airconditioner and from street noise. Bed very comfy, but not enough to compensate for the noise.Even though we'd specifically requested not to be near a stairwell, it was beside our room-no noise from that, however. They provide a Raid plug in which fortunately we did not need.

Booked at the last minute and got a great deal on a very spacious and modern double room. The hotel was spotlessly clean, with a free transfer from/to the airport and just 5 mins walk from the centre of town. The only negative point was the breakfast, no proper choice offered (although Spanish speakers seemed to be ordering different things), I asked for an English menu, but they told me they didn't have one and just provided a 'breakfast' of dry bread and juice that was really unpleasant.

Very well located in the heart of the city. All rooms on all four floors appear to be (almost) windowless (not that there is any view anyway). They are however, very well air-conditioned, which is a real blessing, especially on hot, humid days. Their style is very reminiscent of modern Scandinavian hotel rooms, but is very functional and adequate in size. Because of the automatic electronic door locking systems, one might be forgiven though in feeling either feel very secure, or that you are in some form of lock down penal institution.
The bathroom is of a good size, complete with a wonderfully large shower space. Complimentary toiletries are also supplied.
Spanish is all that is spoken, but the staff do make great efforts to understand what your needs are, whether expressed in fluent or faltering Spanish.