I booked in here for a 7 night weight loss & fitness package.

The hotel is impeccably clean and set into a very pleasant garden area. I don't recognise the complaints about the rooms and grounds by others from some years back.

The spa, medical, fitness, and restaurant staff are all friendly and professional. Very pleasant sauna/pool/hamman complex. Most staff speak serviceable English, and I had none of the communication problems that others complained of.

The weight loss programme was very effective and exceeded my expectations.Resulta are achieved by a tight control of each participant's food type and portion size.

I definitely plan to return in the future.

Lovely hotel and friendly staff - food not good choice - spa looks fab but overpriced and my massage was not great and not worth £56 - they couldn’t understand and couldn’t explain the treatments either could do better and had to pay extra for indoor pool thought was a rip off - expensive drinks and food

I can only assume that those who come to this area have low standards, I’d never give this place 4 stars. But the whole area of bencassim needs a jolly good tidy up and demolition of the 1970’s apartment blocks that long since saw better days.

It’s very clean but basic and the rooms have wafer thin walls. The mattresses on the beds are the old spring type you’d find on a camp bed and there just is no reason for this any more. The restaurant serves good basic food but only one or two people speak English. No problem for me but would be if you rely on English. The rooms are close together and there is a lot of noise. Would I come back? No. Didn’t have time to use the spa but if I judge it by the kind of 1980’s style then I guess I’m not missing much.