We loved the little details that made the lodge luxurious for our taste. The damp towels at check-in may not feel important from the home perspective but after a sandy day in the desert, they were divine. The lodge seemed popular but was quiet and peaceful.
Special acknowledge for the stir fry at dinner, it was so good and the lady cooking it was helpful and skillful.
Dear Hannamari,
Thank you for the excellent rating and review! We are very pleased that you enjoyed the little extras, the peaceful environment, the stir-fry at dinner and the service you received!
Looking forward to welcome you back during your next visit to Sossusvlei!
Best wishes,
The Sossusvlei Lodge Team
This lodge lives off its location near the dunes and does not pay enough attention to the service levels and quality of accomodation. As a customer we felt as though we were being accommodated in a fixed regime of service without any flexibility. We would not return as the eating was dining by numbers and too much of the service was too strict including eating times etc.
Dear Redarmy,
Thank you for the rating and feedback of your stay.
We are normally praised for our service levels - our apologies that you did not experience the hospitality that we are renowned for.
Dinner is served as a buffet in the time-frame from 19h00 until 21h30 which gives guests ample time to leisurely dine and is not extremely strict?
Best wishes,
The Sossusvlei Lodge Team
Wow, wow, wow- have stayed in a large number of lodges, but you guys just know how things work. Have stayed in more expensive lodges as well this year but your service is the best. Everyone is so friendly, the rooms have everything you need and comfortable beds, big showers. Amazing views, quiet mornings just the desert around you, food was amazing. The avtivities and tour guides were fantastic. Cannot fault one single thing here, except we were sorry to leave....
Tip to future travellers to the area, Sossusvlei Lodge has a large number of wonderful activities, book with them directly. Do not book via Viator.com as there are tour operators that will completely rip you off, unfortunately happened to us where the tour operator charged us almost 3x what Sossusvlei Lodge ask...
Dear Lindy & Pierre,
Thank you for the superb rating, review and beautiful pictures!
Delighted that you enjoyed your stay, the comfortable rooms, amazing views, amazing food and the service you received from our guides during the excursions and other staff.
We look forward to welcome you back during your next visit to Sossusvlei!
Best wishes,
The Sossusvlei Lodge Team
Juste magnifique
Un hôtel fantastique!
Un service splendide
Sans hésiter … allez y
Personnel hyper sympa.
Bar excellent.
Nourriture très très bonne
Olivia,Elizabeth and Rauna sossusvlei are the best of the best in sossusvlei go visit that lodge and see those 3 the beautiful woman .staff they are friendly and kind and heart warming. Food are , we are enjoy very much
Dear Florence,
Thank you for the superb rating and review! Delighted that you enjoyed the good food, excellent bar and the excellent service you received from all our staff!
We look forward to welcome you back during your next visit to Sossusvlei!
Best wishes,
The Sossusvlei Lodge Team
You can't get any closer to the park entrance (unless you are staying in the park!)
We very much enjoyed our stay here. We were one of a few tourists there so they upgraded us to a chalet/tent with a better view. The room itself is very comfortable and very large (even includes a fridge!) The bathroom is enormous and includes a large soaking tub.
Staff was very helpful and friendly. We booked several activities through the lodge including the sundowners nature drive (epic!) and a guided tour through the park. Our guide was wonderful - very knowledgeable and very proud which was a good combo!
There is a pool but it was very cold so we didn't use it.
The views are EPIC here.
The food is buffet which was just ok. It wasn't bad but all of our other meals in Namibia were excellent so it was a tough comparison. (This is the only reason I can't give it a 5 star.)
Overall, if you can't get into the park lodges, then I would recommend this hotel very much.
Dear Nelsoli,
Thank you for the wonderful rating and recommendation!
Delighted that you enjoyed our beautiful views, the accommodation units, all the activities and the friendly service you received from our staff! Our apologies that our small buffet were not in your taste.
Looking forward to welcome you back!
Best wishes,
The Sossusvlei Lodge Team
