Rooms and corridors desperately need a refit. Reception staff not informed about free drinks vouchers etc. Bar lady was lovely though and bar area not bad. Poor parking if you are in a van or bigger. Good location if using the UK ferry
We stayed here after a late night flight into Bilbao and were very pleased we did.
We arrived late, after midnight, but were warmly greeted and check in was efficient. As others have said parking was a problem as all the spaces were gone and we had to park up the hill about 400 metres away but really not a big issue.
The room was fine, basic but clean and well presented and we slept well, though you might be advised to get a room the other side from the main road.
The big surprise was breakfast which we had bought into. Really very good and plentiful and fresh. Really enjoyed it.
So a good experience and would stay again.
The car park is small, so the earlier that you arrive, the better. Food is acceptable but there are lots of places, within half a mile or so. Staff are very helpful. Rooms are comfortable but basic. Having a mobility scooter, we carry a multi plug, as it is normal to only find one or two sockets, in a room.
We picked this one because its only 10 mins from the Ferry and you what you are getting from Ibis. I was on a motorcycle and the parking tucked around the back and out of the way(not under cover). The people that worked there were very nice, i had i nice meal in the evening and the breakfast was ok for Continental. Room was good with comfortable bed and pillows. There is a shopping centre next door with stuff for the kids and family food.