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Conrad v

Avoid at all costs

1.0 of 5 bubblesReviewed 06 Oct 2019
Very poor attentiveness of front of house staff
The Chalets/ bungalows are in poor condition with an almost constant stench of sewage outside.
The bar is dreadful with expensive and badly made drinks. Eg worst “Pisco sour” in Peru... I mean basic
Every day and night until 23:00 there is tinny crappy 70/80s remix music playing on loop. Keeping everyone awake and no one enjoying it.
The whole look of the place is shabby and not chic. It envokes a dilapidated theme park from the 1950s: overall poor place and definitely would NOT recommend. Sort yourselves out. Walk along the beach front and take a look at the other establishments. Try and have a little care about how your place looks from the front and beach.

** For the price I wouldn’t expect uneven paths with broken tiles, rickety buildings, sewage smell, rubbish expensive bar, surly staff and dreadful amenities**

Ps I would say the security guards and cleaner are lovely people and hope they get paid properly as they shine as great people and only saving grace to this calamity of a hotel/resort.

I wish I had taken photos to prove it but didn’t want to ruin my holiday memories.
Date of stay: September 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PamelaN1089, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this review
Responded 10 Oct 2019
Dear Mr. Conrad, we thank you for the time giving to this comment and through this comment let us knows our opportunities to get better. We apologize for the bad stay you had in our establishment, and althought we do not have excuses for this, we will like to let you know that indeed we are a 3 stars hotel that remains with a rustic local style that tries its best to give a satisfying experience. We are very sorry for the pisco sour experience, regularly our costumers like them specially in the pisco sour classes, and the music standard is to have something smooth with no explicit context because we have many families as guest also, this type of music could be change when our guests require it.
We apologyze once more for your unsatisfied experience and we will contact you soon to make up for the inconvenience. Kind regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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10 - 15 of 1 113 reviews
Reviewed 5 September 2019

Great stay at Vichayito Bungalows! Private beach, full amenities, and delicious cebiche. I highly recommend the ceviche class with Fabián Mariñas. Quick and delicious, you'll being making your own when you get home!

Date of stay: September 2019
Trip type: Travelled with friends
Thank Peruanalover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PamelaN1089, Gerente at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 9 September 2019

Dear guest, we appreciate your kind comment and your preference. we also thank you you kind regards and we will extend them to Fabian. We hope to have back any time soon. Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2019 via mobile

My bf and I had a great time there, we stayed for 1 week, staff very attentive and helpful especially Milagros and Elias (they're my favorites). The beach was very clean,quiet and private loved it.
I'm definitely coming back

Date of stay: March 2019
Trip type: Travelled as a couple
Thank hermionerz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Niquen Pinedo, Otro at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 19 December 2020

Dear Hermione, we thank you for your kind comment and qualification, we hope to have you back any time soon, was our greatest pleasure serve you. Kind regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

I think people like to moan for the sake of moaning... this hotel was AMAZING!!! The location, the beach, the luxury tent, the pool, and the staff. This is a great place to relax and the staff are lovely they have something going on each day like bingo or a movie night (although it was in Spanish, it was still good to watch)

I would say for the price you pay for this hotel, the food could be better! Although their is a lot of variety to choose from and the service is great, however for the price you pay for the food it’s a bit overpriced for the quality you get.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank Hope D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 14 August 2018

Dear Mrs. Hope,
We are honor for your beautiful comment and appreciate every suggestion that allows us to improve our service. We'll look forward to have you again any time soon and thank you again for your preference. Kind regards from all our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Excellent accommodations, top service,the carpas, top of the line, very clean, will strongly recommend 100%.
Staff pointed to attractions near the Hotel, and also recommended Restaurants away from the Hotel.
Cat express how great this place is.
Beaches? out of this world, total paradise

Room tip: best views, carpas, literally right on the beach, strongly suggest this, you can fall sleep listening to the waves, quite AC's,
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank johnelowrey13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 17 July 2018

Dear mr. John, we can't thank you enough for this beautiful comment, but most of all, for allowing us to serve you, we look forward for you visit any time soon, and give you more Aranwa experiences. Kind regards from all our team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

All the staff in the restaurant and bar were friendly and accomodating. They went out of their way to help us with excursions, even when we felt indisposed with stomach virus. A special mention deserves Maria Ines at the K'oral spa and the lady manager whose name I don't recall, sorry. She directed staff to help us during our stay and had breakfast to go for us on our early am checkout, good job! It was dreamy to sleep with the ocean waves.

Date of stay: June 2018
Thank Luis R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 17 July 2018

Dear Mr. Luis, thank you for such nice comment, but most of all for your preference, we will extend your regard to our team and Maria Ines, and we hope to have you visit us again any time soon, kind regards from all of us!

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