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HopeDear
London, United Kingdom

Great Hotel

5.0 of 5 bubblesReviewed 08 Aug 2018via mobile
I think people like to moan for the sake of moaning... this hotel was AMAZING!!! The location, the beach, the luxury tent, the pool, and the staff. This is a great place to relax and the staff are lovely they have something going on each day like bingo or a movie night (although it was in Spanish, it was still good to watch)

I would say for the price you pay for this hotel, the food could be better! Although their is a lot of variety to choose from and the service is great, however for the price you pay for the food it’s a bit overpriced for the quality you get.
Date of stay: August 2018
Trip type: Travelled as a couple
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Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this review
Responded 13 Aug 2018
Dear Mrs. Hope,
We are honor for your beautiful comment and appreciate every suggestion that allows us to improve our service. We'll look forward to have you again any time soon and thank you again for your preference. Kind regards from all our staff.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1 127)
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13 - 18 of 1 127 reviews
Reviewed 9 July 2018

Excellent accommodations, top service,the carpas, top of the line, very clean, will strongly recommend 100%.
Staff pointed to attractions near the Hotel, and also recommended Restaurants away from the Hotel.
Cat express how great this place is.
Beaches? out of this world, total paradise

Room tip: best views, carpas, literally right on the beach, strongly suggest this, you can fall sleep listening to the waves, quite AC's,
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank johnelowrey13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 17 July 2018

Dear mr. John, we can't thank you enough for this beautiful comment, but most of all, for allowing us to serve you, we look forward for you visit any time soon, and give you more Aranwa experiences. Kind regards from all our team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

All the staff in the restaurant and bar were friendly and accomodating. They went out of their way to help us with excursions, even when we felt indisposed with stomach virus. A special mention deserves Maria Ines at the K'oral spa and the lady manager whose name I don't recall, sorry. She directed staff to help us during our stay and had breakfast to go for us on our early am checkout, good job! It was dreamy to sleep with the ocean waves.

Date of stay: June 2018
Thank Luis R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 17 July 2018

Dear Mr. Luis, thank you for such nice comment, but most of all for your preference, we will extend your regard to our team and Maria Ines, and we hope to have you visit us again any time soon, kind regards from all of us!

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Reviewed 20 May 2018 via mobile

The hotel bungalows was great for us. Clean, AC and fresh rooms pulls up the scores. The restaurant served a good breakfast but the rest of the food has its up and downs. The lomo saltado with risotto was great but the burger overcooked and booring. It was a little overpriced so I understand some reviews complaining about it but it wasn't a robbery. There were issues with cleanliness in the common area with the toilets but it was overall a good stay at the hotel. Pretty good service overall also.
Can be recommended

Date of stay: May 2018
Trip type: Travelled with family
Thank johanb914
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Gerente at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 23 May 2018

Dear mr. Johan, we appreciate your comment and qualification, we thank you for your recommendations that will help us to give a better service, and also apologyze for any inconvenient in our common áreas. We hope to have you back any time soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

The accommodation here was fantastic, the location beautiful, staff very friendly and genuinely interested in the guests’ enjoyment. The food in the restaurant was exceptional. I would not hesitate to recommend it. Nothing was too much trouble.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank technologysavvywife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 February 2018

Dear guest, we thank you a lot for such a nice comment, and we hope to have you back soon, and enjoy as many times as you like of our hotel, kind regards from our team.

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Reviewed 2 February 2018

The beach is nice and quiet, the sand is soft and fine, the water is clean and refreshing. The carpas (tents) down by the beach are lovely. Service on the beach was a bit slow as they had to go all the way up to the pool bar and restaurant to fill orders. Not like some places I’ve stayed that are fully equipped on the beach with bars and food. But it contributed to a quieter beach time which we really enjoyed.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Irene S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 February 2018

Dear Irene, we thank you very much for the beautiful comment and hope to hhave you back soon, for you to enjoy each moment with us, kind regards from our team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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