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Johan B
Gävle, Sweden

Nice place with issues

4.0 of 5 bubblesReviewed 19 May 2018via mobile
The hotel bungalows was great for us. Clean, AC and fresh rooms pulls up the scores. The restaurant served a good breakfast but the rest of the food has its up and downs. The lomo saltado with risotto was great but the burger overcooked and booring. It was a little overpriced so I understand some reviews complaining about it but it wasn't a robbery. There were issues with cleanliness in the common area with the toilets but it was overall a good stay at the hotel. Pretty good service overall also.
Can be recommended
Date of stay: May 2018
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Gerente at Vichayito Bungalows & Carpas By Aranwa, responded to this review
Responded 23 May 2018
Dear mr. Johan, we appreciate your comment and qualification, we thank you for your recommendations that will help us to give a better service, and also apologyze for any inconvenient in our common áreas. We hope to have you back any time soon.
Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1 127)
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16 - 21 of 1 127 reviews
Reviewed 2 February 2018

The accommodation here was fantastic, the location beautiful, staff very friendly and genuinely interested in the guests’ enjoyment. The food in the restaurant was exceptional. I would not hesitate to recommend it. Nothing was too much trouble.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank technologysavvywife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 February 2018

Dear guest, we thank you a lot for such a nice comment, and we hope to have you back soon, and enjoy as many times as you like of our hotel, kind regards from our team.

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Reviewed 2 February 2018

The beach is nice and quiet, the sand is soft and fine, the water is clean and refreshing. The carpas (tents) down by the beach are lovely. Service on the beach was a bit slow as they had to go all the way up to the pool bar and restaurant to fill orders. Not like some places I’ve stayed that are fully equipped on the beach with bars and food. But it contributed to a quieter beach time which we really enjoyed.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Irene S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 February 2018

Dear Irene, we thank you very much for the beautiful comment and hope to hhave you back soon, for you to enjoy each moment with us, kind regards from our team!

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Reviewed 1 February 2018

The hotel has a really good location, it is nice and clean but the food served at the hotel is very expensive and it does not taste that good. You are better of going to eat somewhere else. The hotel should hire a better cook.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank milym100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 February 2018

Dear Mily, thank you for your comment, because it will help us to improve our food service, we apologize for the inconvenience and hope to have you back to give you the best service, kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

Very nice place and clean but breakfast buffet was rather poor. Service at very professional level - however, unfortunately Wifi connection often (almost every day) out of order. Infrastructure outside ressort very rudimental - very few shops and restaurants in town.

Date of stay: December 2017
Trip type: Travelled with family
2  Thank davidmI6041UA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Manager at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 7 January 2018

Dear David, we thank you for your preference and comments that allows us to improve in our service. We hope to have you back soon to see the changes in the hotel and also, we confirm through this response that our breakfast is american, but we do it in a buffet service with some aditional products to give a better service to our clients.

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Reviewed 14 November 2017

The staff was very attentive to our needs. All my expectations were meet or exceed. We were visiting from the US. The general manager made us feel like we were home. Very comfortable resort. I would stay here again. I never felt so relaxed.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 2323davidwill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela N, Gerente at Vichayito Bungalows & Carpas By Aranwa, responded to this reviewResponded 16 November 2017

Dear David,
Thank you so much for such nice comment, Aranwa's expectation is your sattisfaction, The team and I are more than happy to serve you and make you feel at home. We hope to have you visit us again any time soon. We send you our warmest regards froma all the team.

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