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“Best Experience I have ever had!”

White Shark Ventures
Ranked #2 of 5 things to do in Kleinbaai
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Attraction details
Owner description: White Shark Ventures invites you cage diving with great white sharks in the aptly named "Shark Alley", near the fishing village of Gansbaai, South Africa. Due to various geographical reasons, water temperatures and easy access to food, this area has earned worldwide fame and recognition as the single most successful area to view the great white shark within a very shot period of time. In successful operation for 23 years, and established in 1992, White Shark Ventures were the founders and pioneers of shark cage diving in Gansbaai. Our tours are not only highly educational, but we also actively participate in documenting valuable research information on great white sharks, which is forwarded to Marine & Coastal Management Research and various Marine Biologists world-wide. Our directors and employees are passionate about conservation and rehabilitation of all wildlife species, more which can be seen on our website. Our company were the founders of the Great White Shark Protection Foundation, a body dedicated to the protection and preservation of the great white shark globally. Our tour includes; Luxurious return road transfers from Cape Town; Light breakfast and hot beverages offered upon arrival in Gansbaai; Snacks and drinks on-board; Educational information and safety briefing; Diving equipment and wet-suits available at no additional cost; Assisted cage diving for divers and snorkelers; Spectacular surface viewing for non divers; Hot lunch, beer and wine served upon return to shore; Stop over for land based whale watching in Hermanus (only when whales are spotted) Drop-off at Cape Town International Airport at no additional cost. (Upon request).
Reviewed 20 September 2017

We went on a shark dive with this company a few days ago and learned much about how misunderstood sharks really are. The educational aspect was very important to me, but I was even more surprized by how courteous and professional this company was. From the time we made our enquiry (thank you Eileen for your patience!), until we stepped off the boat we were treated well and enjoyed the tour very much. The food was good and we had fantastic sharks – some of them were upto 4 metres in length!

Thank Marete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 271 reviews

Reviewed 18 September 2017 via mobile

Me and a friend completed 2 cage dives with white shark ventures , enjoyed every minute of both trips, even if I did feel sea sick on my 1st dive. Saw 3 awesome white sharks on both trips. Recommend highly.

1  Thank Damian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Beware of the sharks on land! This was to be my most exciting adventure. It turned into the biggest disappointment. We arrived at Great Shark Ventures in Kleinbaai, after a 3 hr transport from Cape Town. Looking out on the bay, the water seemed a bit choppy. I was a bit surprised that the cage dive was still on. After listening to an overview and instruction, we paid our money and headed out for 20 minutes to where we anchored. 5-10 minutes of the first group being in the cage, the captain aborted the dive due to conditions, and we headed back. Disappointed as we were, we had to defer to the captain's knowledge of the sea. We we outraged that the operator - Great White Ventures, refused to refund a single Rand (dollar) to anyone. They were fully aware of the condition beforehand, but only exercised caution after the money was taken.

Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
white-shark-diving, Manager at White Shark Ventures, responded to this reviewResponded 28 September 2017

As correctly stated, Gansbaai is 2,5 hours from Cape Town,162 km away from Cape Town. Collections normally take around 30mins to an hour. This information is stated on our website and all our literature.

Firstly I would like to say that I do understand your disappointment as it was very unfortunate that things unfolded the way it did. However, it is important that you understand that we have been in operation for more than 25 years and know how to read the weather fairly accurately. We will never endanger our clients lives by launching the boat if the conditions are dangerous. On the day of your tour, the weather prediction was not ideal but good enough to continue with the tour, so we went ahead and scheduled the tour. When we arrived in Gansbaai, it had worsened slightly, but it was still fine to continue with the tour. The captain of our boat has been working for us for 25 years and knows these waters like the back of his hand. As safety comes first and all passengers on board is his responsibility, his call is always final. No one will tell him to continue with the launch if he deems it unsafe. We have often cancelled tours on the slip before going to sea, which will be done in an instant if the captain feels the conditions are unsafe.

Once on anchor the conditions got progressively worse (this was also not predicted by the forecasters). After a while, the captain had to make a call for the safety of all on board, and aborted the tour.

In conclusion, you have received the entire tour as advertised by our company, which included the following; return transfers from Cape Town in our luxury vehicle (2 hours drive), breakfast upon arrival, boat tour which included highly qualified staff, hot lunch and drinks after the tour - all expenses which was covered by our company. On top of this you did get to see 3 active shark around the boat – again you have received all you expected from us. We cannot be held accountable for sudden change in conditions and we acted 100% correctly by aborting and cutting your tour short. .

However, as we are reasonable and understand the disappointment by cutting the tour short (even if it was no fault of our own), all guests were clearly told to contact our office in Cape Town so we can work out some form of refund as compensation. We certainly never refused to give a refund. Already we partly refunded most of the group on our tour. It’s a pity you did not take this offer and preferred to voice your negative comments on here instead.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

My second trip out with White Shark ventures ! First trip was a solo which I enjoyed , second was me and 2 friends ,
our pick-up time was reconfirmed 1 day prior as promised , good communication ,
the booking process was super easy and fast , 1 quick phone call!!
price is the best deal i could find and included transport from Cape Town,
meals provided , were good & filling ,staff were
friendly , helpful & knowledgeable -
our boat had about 20 passengers , so we had to rush a bit getting in and out of the cage - fair is fair -but still we all had time to get into the cage , some of the other boats were bigger with what looked like more passengers , that cant be a good thing .
bonus we stopped to see some whales !! If your lucky enough during season
what more can you ask for ?
Thanks again guys for a great trip !!
I recommend .

Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

From our prompt pick up in the city, all day out at sea, safely returned afterwards, this company made sure we got the whole experience! Very professional and organized and we felt safe at all times, even when facing the sharks underwater! The pre-booking service was helpful and friendly, advising sea sickness tablets was important as it could ruin your day out. Everything you needed was provided. They answered all questions and educated us regarding the environmental surroundings and marine life. Food was tasty and staff was friendly. Suck a lolly if you feel seasick!

1  Thank PrinceM0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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