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All reviews animation team quad bikes ice cream main restaurant sandy beach resort great holiday corfu town beach bar evening entertainment greek restaurant family holiday small village beach is lovely water sports st george plenty of sunbeds hotel complex
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Reviewed 13 June 2021

Second time in that hotel and everything was amazing! The room was clear, the food So delicious. The reception is very polite and the staff is amazing! Nothing more nothing less! Thank you!! I'll be back! ❤️

Date of stay: June 2021
Trip type: Travelled with friends
Thank Andreas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LABRANDA Sandy Beach- KAIRABA Sandy Villas, Guest Services / Front Office at Labranda Sandy Beach Resort, responded to this reviewResponded 14 June 2021

Dear Andreas,

Greetings from LABRANDA Sandy Beach Resort!

A big thank you for choosing to stay with us one more time and for the time spent to share this amazing review.

We are more than happy to read your appraisal comments about our facilities, food and quality of service.

It has been a pleasure having you as our guest and we are already excited about your next visit!

Warm regards,
Marianna
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2021

Labranda hotel staff was amazing, especially the animators team. Many thanks to Jessie he made our holiday enjoyable. Highly recommed this hotel. This is perfect hotel for family. Thank you so much.
-Minde

Date of stay: June 2021
Trip type: Travelled with family
1  Thank 399mindaugass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LABRANDA Sandy Beach- KAIRABA Sandy Villas, Guest Services / Front Office at Labranda Sandy Beach Resort, responded to this reviewResponded 14 June 2021

Dear Minde,

Greetings from LABRANDA Sandy Beach Resort!

Thank you very much for choosing to stay with us and for posting such a nice review.

We are always very pleased to read that our guests enjoy a great holiday experience while in our resort.

We truly enjoyed welcoming you and your family this summer and we look forward to your next visit!

Best regards,
Marianna
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

The only good thing was the Spa, I would like to give direct knowledge of our satisfaction, for the excellence of service, professionalism and care.
Namely the collaborators: Spiridola, Aggelika and Helen.
They were fantastic in various ways , making us feel welcomed and relaxed in this sensitive time of Covid, especially towards our son who has a disability.
Now the hotel we complained to 2 responsables about the problems mainly the pool access, they said they would talk to the manager, the manager didn't bother to say anything or even say hello.From then on they avoid us by getting excuses for the "no" response. The rooms are very outdated, from rotten furniture to hard as a rock mattress, not mentioning the supposed "cleaning" , they told us the room was adequate for the handicapped.. It was not, the pools had no access and some of the existing ramps on the hotel where more like a roller coaster. The pool hats are NOT safe for protection against the sun, they are not made of cloth but a sort of net, that creates a false shadow but lets all the sun radiation pass,you will be a red lobster if you are not careful. The hotel is understaffed, they do their best but you still have endless lines for the drinks at the main restaurant.

Date of stay: June 2021
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tiaggoosilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LABRANDA Sandy Beach- KAIRABA Sandy Villas, Guest Services / Front Office at Labranda Sandy Beach Resort, responded to this reviewResponded 13 June 2021

Dear tiaggoosilva,

Thank you for sharing your experience about LABRANDA Sandy Beach Resort.

We would like to address a very important point that you mentioned in your comment, and that is regarding our disabled guests.

Our resort is having a proper amount of rooms specially designed for disabled guests, which are per standard and specifications of very strict norms.

Our restaurants, pool bars, beach and all public areas are accessible for our disabled guests. However, we did not receive a special request in advance from your side regarding pool accessibility, in order to communicate and provide such a service for you.

Providing stairs or ramp is a process, which takes a minimum a couple of weeks to become available in our resort, and this is the reason why we need to know in advance.

Our resort is kept well-maintained from in-house and external maintenance teams and we are unhappy to read that your experience was unsatisfactory, as well as that mentioned comments were not communicated to us during your stay.

Your point that the hotel is understaffed is completely unsuitable, having in mind the size of our resort, the Covid-19 pandemic and restrictions, which we are all facing.

Under all circumstances, we are taking every remark from our guests seriously, which is helping us to improve our services and guest experience.

We wish you will give us one more chance and be our guests again, where you can truly recognize our efforts and dedication towards all our guests.

Kind regards,
Jelena Vukovic
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

Have just got back home from this hotel and feel that we should share our opinion of this hotel. We had a perfectly acceptable room which was cleaned daily and fresh towels and bedlinen were always provided. The pools are very good and the shopping centre was very competitive with outside the resort. The downside is that the dining experience is likened to a cheap holiday camp. We have travelled extensively and can only say that this was the worst we have ever encountered. The quality and presentation was an absolute disgrace. We would recommend anyone wishing to stay here to forget the All Inclusive and eat outside the resort at the excellent restaurants in the village. The only other negatives are the WiFi that is abysmal and lack of Internet at most times. The boorish behavior of some of the guests is also a no - no to us. Would I stay again, definitely a No.

Room tip: This is difficult due to other noisy guests
Date of stay: June 2021
    • Location
    • Sleep Quality
    • Service
1  Thank 237gayew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LABRANDA Sandy Beach- KAIRABA Sandy Villas, Guest Services / Front Office at Labranda Sandy Beach Resort, responded to this reviewResponded 14 June 2021

Dear 237gayew,

Greetings from LABRANDA Sandy Beach Resort!

We would like to thank you for choosing to stay with us, as well as for the time taken to share your review.

Reading that our facilities and services contributed to a nice holiday experience makes us more than happy.

However, we are at the same time sorry to know that your gastronomic experience in our resort has not been flawless.

Your comments will be carefully examined, as we always strive to improve our services.

It has been a pleasure welcoming you as our guest and would be pleased to get another chance to do so in the near future.

Warm regards,
Marianna
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2021 via mobile

We’ve had a lovely holiday here! The only reason I can imagine this hotel has bad reviews is that it is rated TUI 5 Stars. It is definitely not a luxury 5 Stars, but a really great, clean, friendly hotel.

Staff are wonderful, always so polite and friendly!

Food is very good, lots of variety, great salads, fresh meat grilled in front of you and great vegan options every day too which I was not expecting. There is late breakfast til 11am, snack bar from 12pm so always something to eat.

There is a separate pool for kids/families, so those without kids can have a peaceful time. Lots of games throughout the day, and no there isn’t any evening entertainment but this is due to the Greek government ban on music due to Covid! Not the fault of the hotel.

There is also a beautiful stretch of private beach, clear water and the small town of Agios Georgios is 5/10 minute walk to the left. Lots of great bars and restaurants.

Room tip: Take a boat trip to Paxos island or Blue Lagoon!
Date of stay: May 2021
Trip type: Travelled as a couple
Thank Linda6462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LABRANDA Sandy Beach- KAIRABA Sandy Villas, Guest Services / Front Office at Labranda Sandy Beach Resort, responded to this reviewResponded 10 June 2021

Dear Linda,

Greetings from LABRANDA Sandy Beach Resort!

A big thank you for choosing to stay with us and for the time spent to review your experience.

Reading that you had a lovely holiday at our Resort, while enjoying our gastronomy, facilities and services, makes us more than happy.

Your kind words will serve as a great motivation for all of us to keep up the good work.

It has been a pleasure welcoming you this summer and we already look forward to your next visit!

Warm regards,
Marianna
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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